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Hotel Mercure Welcome Melbourne (Melbourne, Australia)

Hotel Mercure Welcome Melbourne (Melbourne, Australia)

About Mercure Welcome Melbourne

Mercure Welcome Melbourne is located in the heart of downtown Melbourne, near Chinatown and Federation Square. All rooms are equipped with flat screen cable TV, a refrigerator, coffee and tea maker, hair dryer and clothing iron. A seating area and bathrobes are also provided for added comfort. Mercure Welcome Melbourne offers 24-hour reception, babysitting services, laundry services, an airport shuttle and a computer station. Guests can dine onsite at Louden Kitchen & Grill, an Italian brasserie, or Soul Café for light fare. For drinks and lounging, Cocoon Bar is highly recommended. The hotel is within a four-minute walk from Bourke Street Mall and the Emporium Shopping Center. Her Majesty’s Theatre and Regent Theatre are also within walking distance. Crown Casino, Melbourne Convention Center and Melbourne Cricket Ground are all a ten-minute drive away. This accommodation is also known as Melbourne Mercure, Melbourne Welcome, Melbourne Welcome Mercure, and Mercure Melbourne.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 2592  reviews from:
  • Hotels.com(7.8/10)
  • LocationExcellent  (9.3 / 10)
  • RoomsOkay  (6.3 / 10)
  • ServiceVery good  (8.2 / 10)
  • CleanlinessGood  (7.9 / 10)
  • Value for moneyGood  (7.6 / 10)

Positive Reviews


City Central

Mercure Welcome Melbourne boasts a perfect location in the midst of downtown Melbourne. Located near Chinatown, guests are within walking distance to shopping, dining, bars, nightlife, theaters and sights. You'll also be close to public transport, both bus and tram, convenient for exploring farther parts of the city.


Basic Necessities

Overall, guests were also pleased with their accommodations. The rooms are basic, but clean and with comfortable beds. Many guests also highly recommend the breakfast, offered every morning.


Pleasant Personnel

The staff at Mercure Welcome Melbourne is friendly, helpful, and accommodating. If you run into any problems, they will try to resolve it in an efficient manner. If you need suggestions on where to go or how to get there, don't hesitate to ask, as the staff is very knowledgeable about the area.

Negative Reviews


Time for an Upgrade

Several guests thought renovations are necessary as some rooms have not been well-maintained and appear dated. The amenities also appear worn and the bathrooms need an upgrade. In addition, some guests thought their rooms felt stuffy. However, cosmetic touch ups and better cleaning would improve the overall appearance.


Thin Walls

Some guests were bothered by poor soundproofing but most did not have any complains. If you're a light sleeper, you may want to ask for a quieter room, and bring earplugs with you as a precaution.


Weak Wi-Fi

Though most guests didn't have a problem with the internet, a few said that they had trouble connecting to the Wi-Fi, while others said it was just too slow to surf on comfortably.

All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Elevator
  5. Beach bar
  6. Conference rooms
  7. Non-smoking rooms
  8. Restaurant
  9. 24-hour reception
  10. On-site boutique shopping
  11. WiFi in public areas
  12. Fax/Modem access
For children
  1. Cot
  2. Kids stay for free
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Pay-TV
  9. Radio
  10. Satellite TV
  11. Desk
  12. Sitting area

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 11:00


265 Little Bourke Street , 3000 , Melbourne , Australia
Telephone: +61(3)96390555 | Fax: +61(3)96637447 | 

Frequently Asked Questions about Mercure Welcome Melbourne

  • Is there a pool area at Mercure Welcome Melbourne?

    No, Mercure Welcome Melbourne doesn’t offer pool areas.

  • Are pets allowed at Mercure Welcome Melbourne?

    No, Mercure Welcome Melbourne doesn’t allow pets.

  • Is parking available at Mercure Welcome Melbourne?

    Yes, Mercure Welcome Melbourne provides Accessible parking for guests.

  • What time is check-in and check-out at Mercure Welcome Melbourne?

    Check-in at Mercure Welcome Melbourne is available from: . Check-out time is by .

  • Where is Mercure Welcome Melbourne located?

    Mercure Welcome Melbourne is located in 265 Little Bourke Street, 3000, Melbourne, Australia.