Mercure Welcome Melbourne is located in the heart of downtown Melbourne, near Chinatown and Federation Square. All rooms are equipped with flat screen cable TV, a refrigerator, coffee and tea maker, hair dryer and clothing iron. A seating area and bathrobes are also provided for added comfort. Mercure Welcome Melbourne offers 24-hour reception, babysitting services, laundry services, an airport shuttle and a computer station. Guests can dine onsite at Louden Kitchen & Grill, an Italian brasserie, or Soul Café for light fare. For drinks and lounging, Cocoon Bar is highly recommended. The hotel is within a four-minute walk from Bourke Street Mall and the Emporium Shopping Center. Her Majesty’s Theatre and Regent Theatre are also within walking distance. Crown Casino, Melbourne Convention Center and Melbourne Cricket Ground are all a ten-minute drive away. This accommodation is also known as Melbourne Mercure, Melbourne Welcome, Melbourne Welcome Mercure, and Mercure Melbourne.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Mercure Welcome Melbourne boasts a perfect location in the midst of downtown Melbourne. Located near Chinatown, guests are within walking distance to shopping, dining, bars, nightlife, theaters and sights. You'll also be close to public transport, both bus and tram, convenient for exploring farther parts of the city.
Overall, guests were also pleased with their accommodations. The rooms are basic, but clean and with comfortable beds. Many guests also highly recommend the breakfast, offered every morning.
The staff at Mercure Welcome Melbourne is friendly, helpful, and accommodating. If you run into any problems, they will try to resolve it in an efficient manner. If you need suggestions on where to go or how to get there, don't hesitate to ask, as the staff is very knowledgeable about the area.
Several guests thought renovations are necessary as some rooms have not been well-maintained and appear dated. The amenities also appear worn and the bathrooms need an upgrade. In addition, some guests thought their rooms felt stuffy. However, cosmetic touch ups and better cleaning would improve the overall appearance.
Some guests were bothered by poor soundproofing but most did not have any complains. If you're a light sleeper, you may want to ask for a quieter room, and bring earplugs with you as a precaution.
Though most guests didn't have a problem with the internet, a few said that they had trouble connecting to the Wi-Fi, while others said it was just too slow to surf on comfortably.
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