Hotel Metropolitan Morioka New Wing

This hotel offers a distinguished urban experience, celebrated for its spacious rooms and a prime location that provides excellent access to the city's main transportation hub. Its signature feature is its established reputation as a top-tier city hotel, consistently praised for its comfortable accommodations and the attentive service provided by its staff. It is an ideal fit for business travelers seeking convenience and a quiet environment, as well as sightseers and families who appreciate easy access to local attractions and a comfortable base for exploration. Couples will also find the hotel's serene atmosphere conducive to a relaxing getaway. To enhance your stay, consider requesting a room with a view of Mount Iwate, and be aware of the distinction between this hotel and the main Metropolitan hotel located directly at the station.

Facilities & Amenities
Guests frequently commend the in-room Nespresso coffee machine, which adds a touch of luxury and convenience to their stay. The presence of smart TVs with casting capabilities for streaming services like YouTube is also highly appreciated, allowing guests to enjoy their preferred entertainment. Ice machines are conveniently located on each floor, and reliable free Wi-Fi ensures guests can stay connected. While the hotel maintains a classic charm, some guests note the traditional, heavy room keys instead of modern card keys, which can be a minor inconvenience but adds to the hotel's unique character. Rooms are generally well-equipped with amenities such as air purifiers and USB charging ports by the bed. However, some guests mentioned the absence of a coin laundry facility, which might be a consideration for longer stays.

Cleanliness & Room Comfort
Guests consistently praise the spacious rooms and the exceptional comfort of the beds, often highlighting the availability of two pillow sizes to ensure a restful night's sleep. The rooms are generally described as quiet, contributing to a peaceful atmosphere, though a few guests reported occasional minor noise from pipes, elevators, or adjacent rooms. The bathrooms are typically spacious and well-appointed with amenities. While the overall cleanliness is highly rated, some isolated comments noted minor issues such as hair or mold in the bathtub area, or a persistent unpleasant odor in the bathroom. Despite the building's age, the rooms are maintained to a high standard, with modern touches like smart TVs and Nespresso machines. A few guests experienced issues with the thermostat, finding their rooms too warm at times.

Dining & Food Quality
The breakfast buffet is a standout feature, consistently receiving high praise for its excellence, lavish spread, and wide variety of both Japanese and Western dishes. Many guests consider it one of the best breakfast experiences in the area. Highlights include live cooking stations for freshly made omelets and the inclusion of local specialties such as Iwate yogurt. While the food quality is universally acclaimed, some guests noted that the breakfast area can become quite crowded, particularly during peak hours, suggesting that arriving early might ensure a more relaxed dining experience. The hotel also offers various other dining options for lunch and dinner, including a French restaurant and a bar, which are well-regarded for their ambiance and cuisine. Room service is also available and appreciated by guests.

Location & Accessibility
The hotel boasts a highly convenient location, situated just a short 3 to 5-minute walk from Morioka Station, making it exceptionally accessible for travelers. Guests appreciate its close proximity to a wide array of restaurants, shops, and convenience stores in the station area, providing ample options for dining and necessities. While there is a distinction between this "New Wing" and the main Metropolitan hotel directly connected to the station, the walk is generally considered easy, with an underground passage available for part of the route, which is particularly beneficial during inclement weather. Parking is available, either on-site or at nearby affiliated lots, though it is chargeable, and some guests found the parking instructions or access to be somewhat confusing. The hotel's position also offers easy access to local sightseeing spots, with some rooms even providing views of Mount Iwate.

Staff & Service
The staff consistently receives high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight their willingness to assist with a wide range of requests, from providing detailed local sightseeing information and dining recommendations to efficiently handling luggage storage and transport between the hotel and the station. The quick check-in process is often commended, as is the attentive service provided by the housekeeping team, who ensure rooms are impeccably clean and well-maintained. Many guests reported positive experiences with room upgrades and the staff's readiness to accommodate special requests, such as providing extra pillows or assisting with charging devices. Overall, the staff's dedication to providing excellent service significantly enhances the guest experience.

Additional Information
The hotel maintains a classic "city hotel" ambiance, with some guests noting the traditional, heavy room keys as a unique, albeit sometimes cumbersome, feature that adds to its character. Guests who are JR hotel members appreciate the benefits, such as extended check-out times, which are particularly convenient for business travelers. A thoughtful touch mentioned by several guests is the daily delivery of a morning newspaper to the room. For female guests, specific plans may include access to beauty devices in the room, enhancing their comfort. The hotel is also recognized as a prominent venue for local business and social organizations, indicating its established status within the community. It is important to note that the hotel does not feature an onsen (hot spring bath).