Hotel Metropolitan Morioka

This hotel is highly regarded for its exceptional location, directly connected to Morioka Station and the Fezan shopping mall, offering unparalleled convenience and shelter from the elements. Guests consistently praise the attentive staff, the comfortable and clean rooms, and the delicious breakfast offerings. Its seamless integration with the station makes it an ideal choice for various travelers. The hotel is particularly well-suited for business travelers seeking efficiency and easy transit, sightseers and families who appreciate the direct station access and proximity to local attractions, and couples looking for a convenient and comfortable base for their getaway. To enhance your stay, guests are advised to inquire about rooms with train views for a unique experience and to consider the women-only floors for enhanced security and tailored amenities.

Facilities & Amenities
Guests appreciate the practical amenities available, including a convenient NewDays convenience store located directly within the hotel, providing easy access to essentials and snacks. The hotel offers reliable free Wi-Fi throughout, ensuring guests can stay connected. Rooms are generally described as spacious, offering more room than typical city hotels, and some even provide captivating train views that delight many visitors. A notable feature is the availability of women-only floors, which offer enhanced security access and additional amenities like bath salts and coffee dripper bags, contributing to a more comfortable stay. While the hotel provides luggage delivery service to rooms, some guests noted the absence of an on-site washing machine/dryer and the use of an old key system rather than modern key cards.

Cleanliness & Room Comfort
The hotel generally maintains a high standard of cleanliness and is well-maintained, despite some guests noting the building's age. Rooms are appreciated for their ample room space and comfortable beds, ensuring a restful night's sleep. Many rooms offer pleasant scenic views, though some on lower floors, particularly the fifth floor, have obstructed windows or completely covered views, which can be disappointing. Minor issues occasionally mentioned include dim lighting in some areas, and some guests reported noise from adjacent rooms or trains if their room faced the tracks. Isolated instances of bathroom leakage or dirty dryer vents were also noted. However, the presence of in-room amenities like coffee makers and ample electrical outlets is consistently valued by guests.

Dining & Food Quality
The hotel's breakfast receives widespread acclaim for its impressive variety and high quality. Served in the Chinese restaurant, the buffet features a diverse selection of Japanese, Western, and Chinese dishes, including beloved local specialties such as hittsmi-jiru and Fukuda-pan, alongside authentic Chinese congee and rou rou fan. Guests particularly enjoy the fresh coffee, with the convenient option to take it out. The Chinese restaurant is also highly recommended for dinner, with positive feedback on its delicious cuisine and generous seafood ingredients. While the dining experience is largely positive, some guests reported experiencing long waits during peak breakfast hours, and there were isolated concerns regarding price discrepancies for breakfast compared to initial information.

Location & Accessibility
The hotel's central location is consistently highlighted as its most significant advantage, being directly connected to Morioka Station and the Fezan shopping mall. This seamless integration provides sheltered access from adverse weather, making it incredibly convenient for train travel and shopping without needing to venture outside. Guests find it exceptionally easy to access a multitude of local restaurants and attractions within a short walking distance, including popular noodle establishments. Parking is available in an adjacent multi-story garage, shared with the station, though some guests found the spaces narrow and the structure challenging to navigate, with a daily fee. While the connection to the station is a major benefit, some guests initially found the specific route to the hotel initially confusing.

Staff & Service
The staff at this hotel consistently garners high praise for being exceptionally friendly, helpful, and attentive. Guests frequently commend their politeness and professionalism, noting the quick check-in process and the staff's willingness to accommodate various requests, such as early luggage storage and room upgrades. Housekeeping is particularly noted for its thoroughness, ensuring rooms are kept impeccably clean and well-maintained. Staff members are also appreciated for providing useful local information and assisting with reservations for external services, enhancing the overall guest experience. This commitment to excellent service contributes significantly to a positive and comfortable stay, making guests feel genuinely valued and well-cared for throughout their visit.

Additional Information
For frequent travelers, the hotel offers rewards program benefits, which are appreciated by loyal guests and can include perks like room upgrades. Some guests noted the presence of large advertising signs visible from certain rooms, which could potentially detract from the view. While the hotel is generally quiet, a few guests mentioned experiencing thin walls, leading to audible conversations from adjacent rooms, suggesting a need for earplugs for light sleepers. The hotel thoughtfully provides umbrellas in the rooms, a practical amenity. There were isolated reports of miscommunication regarding breakfast pricing and instances of slow service during peak dining times, which caused some frustration for a small number of guests.