Microtel Inn & Suites by Wyndham Houston

This hotel's signature feature is its unparalleled proximity to the NASA Space Center, located directly across the street, making it an ideal choice for sightseers and families eager to explore the attraction without the hassle of long commutes. It consistently offers great value for money, appealing to budget-conscious travelers and those attending local conferences. While many guests appreciate the spacious rooms, often equipped with kitchenettes, feedback on cleanliness is mixed, with some rooms noted for being well-maintained while others show signs of neglect. The complimentary breakfast is generally considered basic. This hotel is best suited for guests who prioritize a convenient location and affordability over modern amenities or luxurious accommodations. To ensure a comfortable stay, it is advisable to manage expectations regarding the property's overall condition and the simplicity of the breakfast offerings.

Facilities & Amenities
Guests generally find the hotel's facilities practical, especially for extended stays. The Wi-Fi is consistently reported as fast and reliable, allowing guests to stay connected effortlessly. Ample onsite parking is available and well-lit, providing convenience and a sense of security. Many rooms are equipped with a kitchenette, including a microwave and refrigerator, which is highly appreciated for preparing simple meals and storing food. The air conditioning units typically function well, ensuring comfortable room temperatures. An outdoor pool is available for relaxation, though some guests note it can be small or occasionally out of service. However, a recurring point of dissatisfaction is the absence or malfunction of vending machines for snacks and beverages, which many guests find inconvenient. Some guests also mention the presence of laundry facilities, adding to the practical amenities available.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably varied. While some guests praise the clean sheets and overall tidiness, a significant number report issues such as dirty carpets, stains on furniture, and unpleasant odors. Room sizes are often described as spacious and roomy, though some find them small. The comfort of the beds receives mixed reviews, with some guests finding them very comfortable for a restful night's sleep, while others report them as bumpy or uncomfortable. Many reviews highlight that the rooms appear outdated and in need of renovation, with visible patches on walls and general wear and tear. Noise from adjacent rooms or hallways is a concern for some, indicating thin walls. The bathroom areas frequently draw criticism for issues like mold, broken fixtures, and the presence of roaches, along with general uncleanliness.

Dining & Food Quality
The complimentary continental breakfast is a consistent topic in guest reviews, generally described as basic and offering limited options. While the waffles, particularly the Texas-shaped ones, are a popular highlight and often praised for their freshness, the overall selection is quite sparse. Guests frequently mention the availability of coffee, cereal, milk, muffins, and toast. However, a common complaint is the lack of hot items such as eggs or meat, which many guests expect from a breakfast offering. The juice is often described as artificial or watered down, and the juice machine can be unreliable. Guests note that items tend to run out quickly, and the breakfast area can be understocked, leading to disappointment for those arriving later in the morning. Despite the simplicity, it is generally seen as a convenient, albeit minimal, start to the day.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset, particularly its direct proximity to the NASA Space Center, which is just across the street and easily accessible within walking distance. This makes it an ideal base for tourists visiting the attraction, saving time and money on transportation and parking at the center. Beyond the space center, guests appreciate the convenience of having numerous restaurants and convenience stores, including a pharmacy, within walking distance, providing easy access to dining and essential supplies. The availability of onsite parking is also a significant advantage for guests traveling by car, contributing to the overall ease of access and exploration of the surrounding area. The neighborhood is generally perceived as safe and well-lit, enhancing the comfort of guests exploring on foot.

Staff & Service
The hotel's staff generally receives positive feedback, with many guests describing them as friendly, helpful, and accommodating. Guests frequently highlight the quick check-in and check-out processes, contributing to a smooth arrival and departure experience. Staff members are often commended for their willingness to assist with requests and provide local information. However, some reviews mention inconsistencies with front desk availability, noting instances where the counter was unattended, particularly during late hours, leading to minor inconveniences. While some guests appreciate the daily housekeeping service, others report issues with rooms not being thoroughly cleaned or amenities not being replenished consistently. Despite these occasional lapses, the overall sentiment towards the service provided by the team remains largely positive.

Additional Information
Guests frequently comment on the hotel's overall condition, noting that it appears outdated and is in need of significant renovation to modernize its facilities and address visible wear and tear. While some improvements are reportedly underway, the general impression is that the property could benefit from more extensive updates to match contemporary standards. A recurring point of inconvenience for many guests is the lack of functional vending machines for snacks and drinks within the building, which can be frustrating, especially during off-hours when other options are limited. Furthermore, several guests have raised concerns regarding door security, specifically issues with connecting room doors not locking properly or main room doors having faulty mechanisms, leading to feelings of unease or insecurity about privacy and safety during their stay.