Microtel Inn & Suites by Wyndham Olean/Allegany

The hotel is widely praised for its recent renovations, offering a fresh, modern, and exceptionally clean environment that makes for a comfortable stay. Its signature feature is its convenient location directly across from St. Bonaventure University, making it an ideal choice for college visitors and families touring the campus. Guests consistently highlight the friendly staff and the overall good value provided. The comfortable beds and quiet atmosphere contribute to a restful experience for many. It is also a suitable option for road trippers seeking a clean and affordable overnight stop, and pet owners appreciate its accommodating policy. To ensure a peaceful stay, some guests recommend requesting a room away from high-traffic areas like the front desk or stairwells, and it's advisable to clarify any incidental fees upon booking.

Facilities & Amenities
Guests have mixed feedback regarding the availability of in-room mini-fridges and microwaves, with some noting their presence post-renovation while others report their absence, leading to some confusion. The hotel generally provides reliable Wi-Fi, ensuring guests can stay connected during their visit. While there is no swimming pool, some reviews mention a fitness room, though others indicate this facility may no longer be available due to ongoing renovations. For added convenience, ice machines and vending machines are typically located near the lobby. The hotel also offers laundry and business services, which are appreciated by guests on longer stays or those needing to work. Some visitors noted that ongoing construction has impacted the accessibility and layout of certain areas, including the main entrance and parking, which can be challenging at times.

Cleanliness & Room Comfort
The hotel receives widespread praise for its exceptional cleanliness, with many guests describing rooms as spotless and well-maintained. However, some isolated issues were noted, such as a sticky bathroom floor, uncleaned refrigerators, or a persistent pet urine odor in specific rooms. Room size is a recurring topic; while some guests found rooms spacious, many described them as small or tiny, especially for those with mobility aids. The beds and pillows are generally reported as very comfortable, contributing to a restful sleep, though a few found beds too bouncy or firm, and pillows too overstuffed or limp. Noise levels received mixed feedback; some rooms were quiet, while others experienced significant noise from adjacent rooms, hallways, or loud air conditioning units, particularly those near the front office or stairwells. Some guests also reported issues with TV functionality. The bathroom facilities are often clean, with some featuring walk-in showers, though a few guests noted issues with slow drainage, stains, or the absence of a bathtub despite online listings.

Dining & Food Quality
The complimentary breakfast receives mixed but generally positive feedback, with many guests appreciating the good variety and plentiful options. Some found the breakfast to be marginal or carb-heavy, while others highlighted the convenience of pre-made items like omelets, sausage/egg/cheese biscuits, and French toast available in the fridge for microwave heating. The pancake maker is a popular feature, consistently praised by guests. The coffee in the lobby is often described as good and is available 24/7, which is a significant plus for many. Some guests noted issues with the labeling of items in the breakfast fridge, leading to potential germ spread, and occasional problems with food replenishment. The hotel's proximity to a Dunkin' Donuts next door also provides an alternative for coffee and quick bites.

Location & Accessibility
The hotel's central location is a major advantage, particularly for visitors to St. Bonaventure University, which is directly across the street. It is also conveniently situated near the Allegheny River Valley Trail and within easy reach of various shops and restaurants, making it a practical base for exploring the area. The immediate proximity to a Dunkin' Donuts is frequently mentioned as a convenient amenity. Parking is available, though many guests describe it as limited, tight, or challenging, especially during peak times or due to ongoing construction taking up spots. Some noted that the shared entrance with the adjacent business can lead to slow access to the parking lot. Despite some concerns about the immediate surroundings during construction, the location is generally considered quiet and safe.

Staff & Service
The hotel staff consistently receives high praise for being friendly, helpful, and attentive, contributing significantly to a positive guest experience. Many reviews highlight the quick check-in process and the staff's willingness to accommodate requests, such as late check-out. Guests appreciate the option to text the front desk for their needs, indicating a modern and responsive approach to service. While most feedback on service is positive, some isolated incidents mention staff being perceived as cold or rude, or issues with booking discrepancies. Housekeeping service received mixed comments; some guests found it excellent, while others noted that it is only offered every other day, leading to issues with trash accumulation and towel replacement. Overall, the staff's dedication to providing good service is a recurring theme.

Additional Information
The hotel has been undergoing significant renovations, which, while resulting in updated rooms, have also caused some disruption, including access limitations, dust, and noise during the day. Guests should be aware of the pet-friendly policy, which includes an additional pet fee, and some guests found it challenging to find suitable outdoor areas for pets. An incidental fee is charged, which some guests reported was not clearly disclosed prior to their stay. Housekeeping is typically offered every other day, which can be inconvenient for longer stays, and some guests suggested larger trash cans on floors. Other unique points include the lack of a traditional closet in some renovated rooms, replaced by wall knobs, and concerns about shower safety due to slippery floors without non-slip textures.