Hotel Microtel Inn & Suites by Wyndham Pigeon Forge (Pigeon Forge, USA)

Most guests like that the rooms are nicely appointed, saying that there a suits available with small, but functional kitchenettes, equipped with refrigerators, microwave, and sinks. They note that this is very convenient, especially for parents traveling with small children.

Many guests comment on the fact that the property seems to be recently renovated, saying that new, modern furniture compliments the rooms nicely. They add that carpets appear to be new, and that rooms have been repainted.

Most guests love the hearty breakfast served in the dining room, noting that the selection of food items varies from day to day, and that everything is very tasty. They say that the dining room is spacious and comfortable, and that breakfast attendants are very customer-oriented.

Several guests point out that the property has slight noise issues since the walls of the rooms are very thin, and say that this problem is most noticeable on the side of the hotel that faces a traffic-heavy street. They suggest asking for rooms on the other side of the property, and packing earplugs for a more convenient stay.

While most guests are very happy with the attentive employees, there are a few of those whose experiences are not that positive, and they say that some employees could use a crash course in customer service. Few guests point out that some employees are unconcerned with providing guests with a great experience.

Several guests cite issues with lingering hallway and room odors, saying that, while it is not overwhelming, it is quite noticeable. They note that dated A/C units might be the cause, and recommend asking for air fresheners if the problem is pronounced.