Miralago B&B and Apartments

This charming accommodation offers a serene escape, distinguished by its breathtaking lake views from many rooms and a beautifully maintained garden that provides a tranquil setting for relaxation. It is ideally suited for couples seeking a romantic getaway and travelers who appreciate a quiet environment away from the bustling town center, yet still within walking distance. Guests consistently commend the property's exceptional cleanliness and the picturesque surroundings. While the location offers stunning vistas, visitors should be prepared for a significant amount of walking, including numerous steps and hills, to access the main attractions of Bellagio. To enhance your stay, consider booking a room with a balcony to fully enjoy the scenic outlook, and be aware that certain amenities like air conditioning and breakfast may incur additional charges.

Facilities & Amenities
Guests frequently highlight the hotel's inviting outdoor areas, including a well-kept garden and a charming conservatory or sheltered patio, which offer pleasant spaces for shared use and enjoying the views. While the property provides free Wi-Fi, some guests noted that the connection could be unreliable or slow. A common point of feedback is the absence of a refrigerator or kettle in the rooms, which some visitors found inconvenient. Although air conditioning is available, it comes with an additional daily charge, a policy that surprised some guests. For those arriving by car, the hotel offers both free street parking and secure paid parking within the property gates, a valuable amenity in the area.

Cleanliness & Room Comfort
The rooms are consistently praised for being exceptionally clean and well-maintained, often described as cozy and inviting. Guests generally find the beds comfortable, though some noted them to be on the firmer side. A recurring comment pertains to the bathrooms, which are frequently described as very small or tiny, particularly the shower cabins, making movement challenging for some. While the rooms are generally quiet, some guests reported issues with noise levels due to thin walls, allowing sounds from neighboring rooms or hallways to be audible. The absence of an in-room refrigerator or kettle was a minor inconvenience for several visitors.

Dining & Food Quality
The breakfast service receives positive remarks for its quality and convenience. Guests appreciate the delicious and varied options, with the croissants being a particular highlight. The ability to order breakfast the evening prior and have it served either in the beautiful garden or delivered directly to the room is a popular feature. While the breakfast is generally considered affordable and a good start to the day, it is important to note that it is an additional cost and not included in the room rate, which surprised some guests. The coffee served is also frequently commended for its excellent quality.

Location & Accessibility
The hotel boasts a beautiful and quiet location slightly removed from the main tourist areas of Bellagio, offering stunning lake views and a peaceful atmosphere. It is conveniently situated within a 10 to 20-minute walk to the town center, allowing guests to explore attractions easily. However, this walk often involves navigating numerous steps and hilly terrain, which can be challenging, especially when carrying luggage. Guests with heavy bags found it difficult to reach the property from the ferry terminal without assistance. A notable advantage is the proximity to a lovely swimming spot by the lake. Parking options include free street parking and secure paid parking on-site, making it a good choice for those traveling by car.

Staff & Service
Feedback regarding the staff and service is notably mixed. While many guests praised the friendliness and helpfulness of the staff, highlighting their accommodating nature and quick responses to requests, a significant number of reviews reported unwelcoming or rude interactions, particularly with the main host. Some guests described the service as purely business-like and lacking warmth, leading to a feeling of being an inconvenience rather than a valued guest. Despite these contrasting experiences, the check-in process was generally described as efficient, and staff were often commended for maintaining the property's cleanliness.

Additional Information
Guests should be aware of several specific policies that impact their stay. The city tax is typically collected upon arrival and often requires cash payment, a detail that surprised some visitors who expected to pay by card or at checkout. As previously mentioned, the use of air conditioning incurs an extra daily charge, a policy that was not always clearly advertised upfront. Some guests also noted the presence of explicit signs regarding linen care and potential charges for damage, which some found off-putting. For those staying in apartments, there may be a requirement to clean dishes before departure, with a fee for non-compliance.