Miramar By Windsor Copacabana

The hotel is a memorable destination, largely defined by its stunning rooftop pool which provides breathtaking panoramic views of Copacabana Beach and Sugarloaf Mountain. Guests consistently praise the exceptional staff service, noting their attentiveness and genuine willingness to assist with every need. The hotel's prime location, directly across from the iconic Copacabana Beach, is another significant highlight, offering unparalleled access to the vibrant beachfront. The outstanding breakfast buffet, with its vast selection and high quality, is frequently mentioned as a daily delight. Furthermore, the cleanliness and comfort of the accommodations contribute significantly to a pleasant stay. This hotel is an ideal choice for sightseers and couples seeking picturesque backdrops and romantic moments, as well as families who appreciate convenient beach access and a welcoming atmosphere. To enhance your visit, consider requesting a room on a higher floor for even more spectacular vistas and be sure to utilize the convenient beach service provided by the hotel.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance the guest experience. The rooftop pool and bar are a major draw, providing stunning views of Copacabana Beach and Sugarloaf Mountain, though some guests note the pool is small and can be cold as it is not heated. Most guests find the pool area pleasant and not overly crowded, while some wish for more loungers and umbrellas. The fitness center receives mixed reviews; some find it decent for cardio with a few handheld weights, but many feel it is small, lacks proper lifting machines, and is in need of an upgrade. Guests appreciate the complimentary beach service, which includes chairs, umbrellas, and towels, making beach visits convenient. While free Wi-Fi is available, some guests experienced instability, particularly for video calls. In-room coffee machines are provided, but guests are charged for the coffee pods, and minibar items are noted as expensive.

Cleanliness & Room Comfort
Guest feedback on cleanliness is largely positive, with many describing rooms as spotless, impeccable, and consistently well-maintained. However, some guests reported issues such as missed daily cleaning, hair on furniture, or minor mold in bathrooms. Room comfort garners varied opinions; many find the rooms spacious, well-appointed, and luxurious, especially those with ocean views. Conversely, some guests found their rooms to be tiny, outdated, or lacking natural light, with windows facing narrow alleys. The beds are widely praised for being comfortable, featuring high-quality linens and plush mattresses that ensure a restful night's sleep, though a few found mattresses too firm. Noise levels are a recurring theme; while some rooms are quiet, others experienced disturbances from street activity, neighboring rooms due to poor soundproofing, or noisy air conditioning units. Some also noted issues with bathroom size, shower pressure, or the absence of expected amenities like a hairdryer or sufficient hooks.

Dining & Food Quality
The breakfast buffet is consistently lauded as a highlight, described by many as wonderful, amazing, and even the best they have ever experienced. Guests rave about the exceptional variety and quality of the spread, which includes fresh local fruits, an omelet bar, pastries, cereals, and hot dishes, often accompanied by champagne or Prosecco. The attentive staff ensure items are well-replenished, though a few guests noted some items could be cold or that the breakfast counter staff were occasionally unfriendly. The hotel's Italian restaurant, Alloro, receives high praise for its delicious food, well-crafted menu, and excellent service, with many guests recommending it for dinner. Room service is also highly regarded for its promptness and the quality of its offerings, such as pizza and soup. The rooftop bar provides good service and reasonably priced drinks and food, though some found the drink preparation inconsistent.

Location & Accessibility
The hotel's central location is a major advantage, placing guests directly across from Copacabana Beach and within easy walking distance to Ipanema Beach, making it ideal for exploring both iconic areas. Guests appreciate its proximity to various attractions, including Leme and Arpoador, as well as nearby shopping, dining options, and a convenient supermarket. The area is generally perceived as safe, with visible security measures in place, and staff often advise guests on maintaining personal safety. Most guests feel secure walking around, even at night, though a few expressed minor concerns about the immediate surroundings or observed issues like cleanliness on the street. The hotel's position also offers excellent accessibility for transportation, with Ubers being readily available and affordable for reaching further destinations.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, standing out as a major highlight for many guests. Reviewers frequently describe the team as excellent, amazing, and incredibly helpful, noting their attentiveness, professionalism, and genuine friendliness. The check-in process is generally smooth and efficient, often enhanced by a welcoming glass of sparkling wine, though some guests experienced delays during peak times. Staff are proactive in assisting with various needs, from providing local recommendations and arranging transportation to promptly resolving issues such as room changes or lost items. Housekeeping is often commended for its efficiency and the daily provision of fresh water and chocolates, though a few isolated reports mentioned missed cleanings or minor issues. The beach service staff are particularly noted for their helpfulness in setting up chairs and umbrellas, further enhancing the guest experience.

Additional Information
Guests should be aware of certain hotel policies and unique offerings that contribute to the overall stay. While the hotel is pet-friendly, a daily fee applies, and pets are restricted from common areas, which some guests found limiting. Early check-in and late check-out options are available, sometimes for an additional fee, offering flexibility for travel schedules. A thoughtful touch is the complimentary daily provision of a large bottle of mineral water and chocolates in the room. However, guests note that coffee pods for the in-room machine are charged separately, and minibar items are expensive. The hotel also goes above and beyond with personalized gestures, such as providing a fruit plate upon arrival, handwritten notes and desserts for special occasions like birthdays, and even assisting with unique requests like storing baby food or providing specific ingredients for infants.