Hotel Miramare

The hotel is celebrated for its prime location directly on the Bay of Silence, offering breathtaking sea views that create a memorable backdrop for guests. This picturesque setting, combined with a generally attentive and professional staff, contributes to a highly regarded experience. The hotel is particularly well-suited for couples seeking a romantic getaway, families looking for a comfortable beachside stay, and relaxation seekers who appreciate a tranquil environment and wellness facilities. Guests consistently praise the hotel's cleanliness and the comfort of its accommodations. To maximize your stay, consider requesting a room with a sea view and balcony, and be sure to book any desired spa treatments in advance, as they are very popular.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance the guest experience. The spa is a standout feature, consistently praised for its cleanliness, modern amenities, and relaxing atmosphere, including a heated saltwater pool, jacuzzi, sauna, steam room, and a unique salt room. While many guests enjoy the spa, some express frustration over the additional spa access fees for non-suite guests. The hotel boasts a private beach with direct access to the Bay of Silence, providing sunbeds, umbrellas, and even SUP and canoe rentals, though some guests found the daily fees for these amenities to be high. Valet parking is available and appreciated for its convenience, despite its cost. The bar and common areas are elegant, offering stunning views, and a cinema room is also available for guest use.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many highlighting the comfortable beds and high-quality linens that ensure a restful sleep. Many rooms offer spacious layouts and stunning sea views with private balconies, enhancing the overall ambiance. Some suites feature luxurious amenities like jacuzzi baths. However, feedback on room comfort is mixed; while some rooms are described as quiet, others experience noise levels from corridors or the street, particularly on weekends. Some guests noted that certain rooms, especially attic rooms, lacked windows or had slanted roofs, leading to discomfort. Minor issues like dated fixtures, small showers, or occasional maintenance needs in bathrooms were also mentioned.

Dining & Food Quality
The hotel's dining options receive considerable praise, particularly the breakfast service. Guests consistently describe the breakfast as excellent, offering a wide variety of choices from sweet pastries and fresh fruit to savory options like focaccia, eggs, and omelets, all served in a beautiful sea view dining room. The main restaurant is highly regarded for its quality cuisine, especially its seafood dishes, and its spectacular setting directly on the bay, with the unique option of dining on the beach. The bar is also popular for its atmosphere and aperitivo service, providing a pleasant setting to enjoy drinks with a view. While most guests commend the food quality, some found the restaurant prices to be on the higher side relative to the perceived value.

Location & Accessibility
The hotel's central location is a significant draw, placing it directly on the picturesque Bay of Silence and within the historic center of Sestri Levante. Guests appreciate being within walking distance of numerous shops, restaurants, and the main street, making it easy to explore the town on foot. Its position also serves as an excellent base for visiting nearby attractions, including the Cinque Terre, with convenient train station access and a complimentary shuttle service provided by the hotel. While the bay itself is generally tranquil, some guests noted that the central location could lead to increased street noise, particularly on busy weekend evenings. Valet parking is available, offering convenience despite its cost.

Staff & Service
The hotel staff consistently receives high praise for their professionalism, attentiveness, and helpful service. Many guests highlight the friendly staff who go out of their way to ensure a pleasant stay, from the reception team to the housekeeping and valet service. The spa staff are particularly commended for their warmth and expertise, contributing to a truly relaxing experience. While most interactions are positive, some guests reported mixed experiences with the check-in process or specific staff members, noting occasional unresponsiveness or a perceived lack of flexibility regarding requests. Similarly, feedback on the beach staff and some restaurant personnel varied, with a few guests finding them less accommodating or efficient than expected.

Additional Information
Guests should be aware of certain hotel policies that may incur additional costs. The spa access fees are a point of contention for some, as access is not always included with the room rate, particularly for guests not staying in suites. Similarly, there are often daily beach access fees for the use of sunbeds and umbrellas on the private beach, which some guests felt should be complimentary given the hotel's premium pricing. The hotel maintains a very pet-friendly policy, allowing guests to bring their pets to most areas, excluding the spa. Some guests reported challenges with booking, including issues with Smartbox vouchers or being assigned attic rooms that did not meet their expectations, highlighting the importance of clarifying room details upon reservation.