Mision Toreo Centro de Convenciones

This hotel is recognized for its attentive staff and spacious rooms, making it a suitable choice for business travelers attending events or meetings, as well as couples or families seeking a comfortable stay with good service. Its signature feature is the dedicated and friendly team who consistently go above and beyond to assist guests, creating a welcoming atmosphere despite some of the property's age. The hotel's comprehensive services, including a shuttle, cater to those needing convenient local transport. To enhance your experience, it is advisable to clarify room amenities upon check-in, especially regarding coffee makers or specific shower types, and to utilize the hotel's shuttle service for local excursions given the surrounding area.

Facilities & Amenities
The hotel offers a range of facilities, though some guests note the property feels somewhat outdated. Most guests appreciate the convenience of short transfer services provided by the hotel, which are highly praised for their punctuality and the helpfulness of the drivers. While some mention a spa and gym, feedback on these is limited. The Wi-Fi connectivity is generally available, but some guests report it can be slow or intermittent, impacting their ability to work or stream. There are mixed comments regarding the elevators, with some guests experiencing them as slow or out of service, leading to inconvenience. The presence of fresh water and coffee in the lobby is a thoughtful touch appreciated by many.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is mixed. Many guests find the rooms to be spacious, clean, and equipped with comfortable beds and pillows, ensuring a restful stay. The bathrooms are often described as well-equipped with quality toiletries. However, a significant number of guests report issues such as dirty carpets, unpleasant odors (including dampness or cigarette smoke), and occasional cleanliness oversights like hair in the bathroom or stained towels. Some also mention that the beds can be uncomfortably firm, and noise from outside traffic or adjacent rooms can be a considerable disturbance, affecting sleep quality. In-room amenities like telephones and coffee makers are often noted as missing.

Dining & Food Quality
The hotel's restaurant receives varied feedback, with many guests praising the food quality and variety, especially for breakfast and buffet options. Dishes are often described as delicious and well-prepared, with highlights including traditional Mexican coffee and a good selection of hot meals. The restaurant staff are frequently commended for their attentive and positive service, enhancing the dining experience. However, some guests express dissatisfaction with the limited variety of the buffet, the quality of coffee, or the taste of certain dishes. There are also isolated reports of slow service or food being served cold, suggesting inconsistency in the dining experience.

Location & Accessibility
The hotel's location is a point of contention among guests. While some find it convenient for their travel purposes, particularly for business meetings or events at nearby convention centers, many describe the surrounding area as unsafe, unpleasant, or difficult to access on foot. The hotel is situated near a major avenue, which contributes to significant traffic noise in some rooms. Parking is available and generally considered easy to use, with an entrance at the back of the building, though some guests report delays or difficulties with the gate at night. The hotel's shuttle service is highly valued for providing safe and convenient transport to local destinations.

Staff & Service
The staff consistently receives overwhelming praise for their excellent service and friendly demeanor. Guests frequently highlight the attentiveness and helpfulness of the entire team, from reception and bellboys to housekeeping and restaurant personnel. The check-in process is often described as quick and efficient. Many reviews commend specific staff members for their willingness to assist with requests, provide local guidance, and create a welcoming atmosphere. The room service is also noted for its efficiency and quality. This dedication to guest satisfaction is a recurring theme, making the staff a standout feature of the hotel experience.

Additional Information
The hotel is noted for its pet-friendly policy, allowing guests to travel with their furry companions, which is a significant convenience for many. It also serves as a popular venue for business meetings and events, offering well-maintained convention facilities. Guests appreciate the availability of executive menus and the option for group bookings, which can include tailored services. Some guests mention a destination fee that covers certain amenities, though clarity on this fee can vary. The hotel provides fresh water and coffee in the lobby daily, a small but appreciated amenity.