Mitsis Petit Palais

This hotel offers a truly memorable experience, largely due to its exceptionally friendly and attentive staff who consistently go above and beyond to ensure guest satisfaction. This dedication to service is a signature feature, making guests feel genuinely welcomed and cared for. The hotel is also highly praised for its excellent food quality and variety, particularly the delicious wood-fired pizza, and its prime central location. It is an ideal fit for couples seeking a romantic getaway, families looking for a comfortable and engaging stay, and sightseers or explorers who wish to be within easy reach of local attractions. To make the most of your visit, consider opting for the all-inclusive package, which many guests find to be of outstanding value, and be aware that while the hotel is generally peaceful, some ambient noise from nearby construction or evening entertainment might be present.

Facilities & Amenities
The hotel provides a pleasant range of facilities for guests to enjoy. The pool area, though described by some as small, is generally well-maintained and features a pool bar and a whirlpool, offering a relaxing spot for a dip or a drink. The lobby area is comfortable with ample seating, providing a welcoming space for guests to unwind. Rooms are equipped with a mini-bar that is regularly replenished with soft drinks and water, adding a touch of convenience. While the hotel itself does not have a dedicated fitness center, guests have access to one at a nearby sister property. Wi-Fi is available throughout the hotel, though some guests suggest it could be improved. An elevator provides easy access to all floors.

Cleanliness & Room Comfort
Guests consistently commend the hotel's cleanliness, noting that both the rooms and common areas are meticulously maintained, with daily housekeeping ensuring a fresh environment. The beds are frequently described as comfortable, contributing to a restful night's sleep. While many guests find the rooms spacious, some reviews indicate that the decor and furniture can appear outdated or "vintage," and some rooms have an "odd shape." Balconies are a common feature, though often small. Noise can be a concern for some, with mentions of street noise, sounds from neighboring rooms, and corridor noise impacting sleep quality. In-room amenities like a mini-fridge are appreciated, and bathrooms are generally clean, though some guests found the hairdryers to be old-fashioned.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, with guests consistently praising the food quality and variety offered at breakfast, lunch, and dinner buffets. A standout feature is the freshly prepared wood-fired pizza, which is highly popular and often highlighted as a delicious option. Breakfast includes a wide selection, with fresh omelettes and fresh orange juice being particular favorites. The all-inclusive package is frequently cited as providing excellent value, encompassing a diverse range of dishes and beverages. While the majority of feedback is positive, some guests with specific dietary preferences noted limited options for vegan or halal choices. The restaurant atmosphere is generally pleasant, and the bar serves a good selection of cocktails.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the area. It is situated just a short walk (typically 2-5 minutes) from the beach, offering easy access to the sea. The Old Town is also within comfortable walking distance, usually around 10-20 minutes, allowing guests to immerse themselves in historical sites and charming streets. The surrounding area is vibrant, with numerous shops, restaurants, and bars right on the doorstep. Proximity to the harbor is also a plus for those interested in boat trips. While the location is highly advantageous, some guests have noted construction noise from a new building across the street during daytime hours, though others reported not being significantly disturbed. Parking near the hotel can be challenging.

Staff & Service
The hotel's staff consistently receives glowing reviews, being described as exceptionally friendly, helpful, and attentive. Guests frequently highlight their professionalism and genuine warmth, noting that staff members often remember guests personally and go "above and beyond" to assist with requests. The check-in process is typically smooth and welcoming, often accompanied by welcome amenities. Housekeeping is praised for its efficiency and pleasant interactions. Both restaurant staff and bar staff are commended for their excellent service, contributing significantly to a positive guest experience. Many reviews mention unexpected room upgrades or thoughtful gestures, reinforcing the hotel's commitment to outstanding customer care.

Additional Information
The all-inclusive package is a recurring theme in guest feedback, often exceeding expectations due to its comprehensive offerings and the unexpected upgrades many guests receive upon arrival. While the hotel features vintage interiors and some elements are described as traditional or slightly aged, it is consistently noted as being well-maintained and clean. Guests should be aware that despite the hotel's efforts, some noise insulation issues can lead to sounds from corridors or neighboring rooms being audible, which might affect light sleepers. The hotel's mini-bar replenishment with soft drinks and water is a valued convenience. Overall, the hotel is perceived as a charming and traditional hotel that prioritizes guest satisfaction through its exceptional service and value.