Hotel Moksha

The hotel is notably recognized for its serene environment and its exceptional proximity to spiritual landmarks and the Ganges River, making it an ideal retreat for spiritual seekers and wellness travelers interested in yoga and meditation. Guests frequently highlight the hotel's convenient location within walking distance of major attractions like Ram Jhula and Swargashram, allowing for easy exploration. While many guests praise the staff's helpfulness and the overall food quality, feedback on room cleanliness and the condition of in-room amenities is notably mixed, with some reporting issues. The hotel caters well to families and sightseers due to its accessibility to the city's main points of interest. To enhance your experience, it is advisable for guests to verify the functionality of in-room appliances like air conditioning upon arrival and to confirm breakfast timings, as these have been points of concern for some.

Facilities & Amenities
Guests have mixed opinions regarding the hotel's facilities and amenities. Most appreciate the availability of parking, noting ample and safe spaces, though some mention the narrow road leading to the parking area as a challenge. A recurring concern is the functionality of in-room amenities, with several guests reporting that the air conditioning was not working, and many found the television to be non-functional or offering only limited channels. While some reviews mention the availability of yoga facilities, other general amenities like Wi-Fi receive mixed feedback, with some finding it functional and others reporting issues. There are also mentions of a lack of basic items such as water bottles or landlines for room service, indicating an inconsistency in provision.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is notably mixed among guests. Many describe their rooms as spacious and clean, with some specifically praising the balcony views that enhance the stay. However, a significant number of reviews report issues with cleanliness, describing rooms as dirty, old, or poorly maintained, with some even mentioning the presence of flies or bedbugs. The condition of bedsheets and blankets is also a point of concern for some, who found them not fresh or unwashed. While some guests found the rooms comfortable, others noted them to be small or lacking proper furnishings. The overall impression of room comfort and hygiene appears to vary significantly between guest experiences.

Dining & Food Quality
Guest feedback on dining and food quality presents a mixed picture. Many guests praise the overall food quality, describing meals as delicious, homely, and freshly prepared, with some appreciating the variety of Indian and continental dishes available. The kitchen staff also receives positive mentions for their service and attentiveness. However, a significant number of reviews highlight issues with breakfast, noting that it is often served only after 9 AM, which has led some guests to leave without having their meal. Some also report that the restaurant has a limited menu or closes early, impacting dining options for those wishing to eat later in the evening. While the overall taste of the food is often commended, the availability and timing of dining services, particularly for breakfast, are areas of frequent concern for guests.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets, receiving overwhelmingly positive feedback from guests. It is described as being in a central location, offering easy access to key attractions and spiritual sites. Guests frequently mention its walking distance proximity to popular landmarks such as Ram Jhula, Swargashram, Laxman Jhula, and the Ganges River, making it highly convenient for sightseeing and spiritual visits. The surrounding environment is often noted for its peaceful atmosphere, providing a quiet retreat despite being close to the main city areas. This combination of accessibility to attractions and a serene setting makes the hotel particularly appealing for those looking to explore the area without being in the midst of constant hustle and bustle.

Staff & Service
The staff and service at the hotel receive predominantly positive feedback, with many guests commending their helpfulness, friendliness, and courteous demeanor. Reviewers frequently highlight the staff's welcoming and attentive approach, noting their efforts to ensure a comfortable and smooth experience from check-in onwards. Guests appreciate the cooperative nature of the team, often mentioning their willingness to assist with various requests and provide guidance. However, there are some instances of negative feedback, with a minority of guests reporting issues such as unhelpful staff, poor hospitality, or a lack of responsiveness to complaints regarding in-room issues. Despite these isolated concerns, the overall sentiment indicates that the staff generally strives to provide good service, with many guests having a positive experience due to the team's efforts and pleasant interactions.