Monart Luna Playa

The Eldan Hotel is frequently praised for its convenient location near the Old City and Mamilla Mall, its abundant breakfast buffet, and the friendly demeanor of its staff. Guests appreciate the ease of accessing key Jerusalem attractions on foot, enhancing their overall experience of exploring the city. While many reviewers highlight these positive aspects, some also mention areas for improvement, such as the condition of the rooms and inconsistencies in service. Overall, the hotel offers a mix of positive and negative experiences, with location and breakfast being the most consistently lauded features. The hotel's condition requires upgrades.

Several reviewers mention the excellent breakfast buffet, noting the wide variety of choices available each morning. The breakfast is often described as better than those offered at more expensive hotels. Some guests also appreciate the availability of coffee, tea, and cookies in the lobby, particularly on Friday nights and Saturdays. However, the bar is not always open, which some guests find inconvenient. One reviewer mentioned that one of the elevators was out of service and no effort was made to repair it.

Many guests describe the rooms as clean and comfortable, although some note that they are outdated and in need of renovation. Some reviewers mention issues with room features, such as broken shower doors, malfunctioning air conditioning, and televisions that do not work. Several guests reported problems with cleanliness, including stained towels, mold in the bathroom, and hairs from previous guests. Some rooms are described as small, with limited space for luggage or work. The beds are generally comfortable, but some guests have reported issues with the condition of the bedding.

The breakfast is consistently praised for its variety and quality, with many guests highlighting the abundance of choices and the availability of custom omelets. Some reviewers mention that the Shabbat dinner and lunch are also delicious and plentiful. However, some guests have reported that the food is not always fresh, and the coffee machine sometimes malfunctions. One reviewer noted that the hotel is located far from restaurants, making it necessary to take a taxi for dinner.

The hotel's central location is a recurring positive point, with many guests noting its proximity to the Old City, Mamilla Mall, and other attractions. The hotel is described as being within walking distance of many key sites, making it easy to explore Jerusalem. Some reviewers also mention the convenience of having car rental agencies located across the street. The hotel offers free parking, which is a significant advantage for guests with cars, although the parking facility is described as very tight and difficult to navigate.

Several reviewers commend the friendly and helpful staff, particularly those at the reception desk and in the dining room. Staff members are often described as attentive and willing to go the extra mile to assist guests. However, some reviewers have reported negative experiences with certain staff members, describing them as rude, unwelcoming, and unhelpful. One reviewer mentioned that a staff member was unsympathetic to their requests and seemed uninterested in helping them. Some guests have also reported issues with the staff's English proficiency.

Many guests feel that the Eldan Hotel offers good value for its price, especially considering its location and the included breakfast. However, some reviewers believe that the hotel is too expensive for what it offers, given the outdated rooms and inconsistent service. Some guests have reported issues with theft and a lack of security, which negatively impacted their perception of the hotel's value. Overall, the hotel is considered a reasonable option for budget-conscious travelers who prioritize location and breakfast over modern amenities and consistent service. This property is best suited for travellers who are looking for a budget-friendly option with a great location.