Monastère des Augustines

This unique establishment, a former monastery, offers a profoundly peaceful atmosphere and a journey through time, making it a memorable stay for guests. Its signature feature is its deep historical significance and commitment to wellness, providing a serene retreat from the bustling city. Guests consistently highlight the exceptional cleanliness and the high quality of the food, particularly the breakfast. This hotel is ideal for solo travelers seeking quiet reflection and rejuvenation, couples desiring a tranquil and historically rich getaway, and history enthusiasts eager to explore its preserved heritage. For those looking to fully immerse themselves, consider taking the guided tour to appreciate the extensive history, and embrace the unique quietude, especially during the silent breakfast, for a truly restorative experience.

Facilities & Amenities
Guests appreciate the hotel's comprehensive wellness offerings, which include yoga classes and massage services, providing opportunities for relaxation and self-care. The on-site museum and historical displays are a major draw, allowing guests to delve into the rich past of the Augustinian sisters and the building's heritage. Many find the boutique interesting for unique products. While some rooms lack a TV or fridge, and there is no in-room coffee maker, guests generally find the free Wi-Fi reliable. The hotel also provides various common areas for reading and quiet contemplation, such as cozy living rooms and a beautiful courtyard with rocking chairs, enhancing the tranquil ambiance.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its pristine cleanliness, with guests describing everything as immaculate and spotless, from the rooms to the shared facilities. Most guests find the beds comfortable and the linens high-quality, ensuring a restful sleep. However, room comfort varies significantly by type. Authentic rooms, which are former nuns' cells, are noted for being small and often lack a private bathroom, requiring guests to use shared bathrooms down the hall. While these shared facilities are numerous and kept exceptionally clean, some guests find the arrangement inconvenient. Contemporary rooms offer more space and private bathrooms. Some guests also note the absence of a TV or fridge in rooms, and some authentic rooms have low door frames that require guests to duck. Despite these variations, the overall quiet atmosphere contributes to a peaceful stay.

Dining & Food Quality
The hotel's dining experience is highly regarded, particularly the excellent breakfast, which is consistently described as delicious, healthy, and fresh. Guests appreciate the wide array of vegetarian choices and vegan options, with many noting the use of organic ingredients. The buffet style breakfast offers a good selection of items, including fresh fruits, eggs, and various breads. A unique aspect is the silent breakfast, which most guests find to be a peaceful and mindful way to start the day, though some find it a bit awkward. Dinner is also available and generally receives positive feedback for its quality and healthy focus, though a few guests found it to be overpriced or had limited options on certain nights.

Location & Accessibility
The hotel boasts an excellent central location in the heart of Old Quebec, making it incredibly convenient for exploring the city on foot. Guests appreciate being within walking distance of major attractions, shops, and restaurants, including the Chateau Frontenac and the bustling Rue Saint-Jean. It is also conveniently close to the train station, making arrivals and departures easy. Despite its proximity to popular areas, the hotel itself is situated on a quiet street, offering a peaceful retreat from the city's hustle and bustle. On-site parking is available, though it comes with an extra fee and limited spots, which some guests found challenging to secure.

Staff & Service
The staff at the hotel consistently receives high praise for their exceptional helpfulness and attentive service. Guests describe them as friendly, welcoming, and professional, always ready to assist with inquiries and ensure a comfortable stay. The check-in process is generally smooth and efficient. Many reviewers highlight the staff's dedication to guest satisfaction, noting their responsiveness to needs and their genuine kindness. However, a few guests reported issues with the spa booking system and refund processes, which caused frustration. Despite these isolated incidents, the overwhelming sentiment is that the staff's commitment to providing excellent service significantly enhances the overall guest experience.

Additional Information
Guests should be aware that the hotel maintains a strong focus on tranquility, with quiet hours strictly observed throughout the property. While rooms are meticulously cleaned upon arrival, daily maid service is not provided, though fresh towels can be requested. Some of the authentic rooms feature notably low door frames, requiring guests to duck when entering or exiting. The hotel utilizes a distinct signature scent throughout its premises, contributing to its calming ambiance. For security, a safe is available at reception for valuables, though one guest reported a negative experience with items going missing. The property is also recognized for its sustainability efforts, including the use of geothermal power, and guests have the option to attend Catholic Mass in the on-site chapel.