Hotel Monterey Kyoto

This hotel offers a memorable stay, with its signature feature being the excellent onsen and spa facilities located on the top floor, providing a relaxing retreat after a day of exploration. Its prime central location makes it an ideal choice for sightseers and tourists eager to explore the city on foot or via public transport. Couples will appreciate the comfortable accommodations and the serene spa, while families benefit from the spacious rooms and convenient access to attractions. Guests consistently praise the attentive staff and the overall cleanliness of the property. To make the most of your visit, consider utilizing the onsen during off-peak hours, such as early mornings, to enjoy a more tranquil experience, and be mindful of the specific policies regarding tattoos before planning your spa visit.

Facilities & Amenities
The hotel's standout feature is its comprehensive onsen and spa facilities, which are a major draw for guests seeking relaxation. These include various hot baths, a sauna, a steam room, a cold plunge pool, and an outdoor bath, all contributing to a rejuvenating experience. A dedicated lounge area adjacent to the spa offers a comfortable space to unwind, complete with free soft drinks and even complimentary beer during specific hours. While the spa is highly praised, some guests note it can become crowded during peak evening times, and it operates with a strict no-tattoo policy. The hotel also features a charming chapel and a pleasant Library cafe/bar, providing additional spaces for guests to relax. Onsite parking is available, though some guests found it expensive or noted size restrictions for larger vehicles.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, despite the hotel's established age. Many reviews highlight the spacious nature of the rooms, often exceeding expectations for accommodations in the region, with some family rooms even featuring two toilets. The beds are consistently described as comfortable, complemented by high-quality linens, ensuring a restful night's sleep for most. However, a few guests found the beds too firm for their preference. In-room amenities like coffee makers, a full range of toiletries, pajamas, slippers, and mineral water are well-appreciated. While the shower pressure is good, some guests reported issues with the shower design leading to water leakage or flooding on the bathroom floor. Minor cleanliness concerns, such as occasional dust, hair in the basin, or a drain smell in the bathroom, were noted by a small number of guests.

Dining & Food Quality
The hotel's breakfast consistently receives positive feedback for its variety and quality. Guests appreciate the extensive selection, which includes both Western and Eastern options, catering to diverse tastes. A highlight for many are the live cooking stations, where chefs prepare fresh omelets and traditional onigiri to order, adding a personalized touch to the meal. The food is frequently described as delicious and yummy. While the breakfast is highly rated for its offerings, some guests found it to be expensive, leading them to explore alternative dining options at nearby cafes and restaurants. The hotel also features an onsite restaurant and a Library cafe/bar, though detailed feedback on these specific dining venues was less prevalent in the reviews.

Location & Accessibility
The hotel boasts an excellent central location, frequently described as perfect and convenient for exploring the city. Its proximity to subway stations, particularly Karasumaoike and Karasuma, and various bus stops makes it incredibly easy to navigate Kyoto and access major transportation hubs for trips to Osaka and Kobe. Guests appreciate being within easy walking distance of popular attractions such as Nishiki Market, vibrant shopping streets, numerous restaurants, Pontocho Alley, and the Kyoto Imperial Gardens. The surrounding area is well-equipped with essential amenities, including supermarkets, convenience stores, and coffee shops. For those traveling by car, onsite parking is available, offering convenience, though some guests noted it can be expensive or have size restrictions for larger vehicles.

Staff & Service
The hotel's staff consistently receives high praise for their friendly, helpful, and attentive service. Guests frequently highlight their professional and kind demeanor, noting their willingness to go above and beyond to ensure a pleasant stay. The quick check-in process is often mentioned, contributing to a smooth arrival experience. Staff are generally proficient in English, which aids in effective communication, though a few guests reported minor language barriers. Specific examples of excellent service include efficient luggage storage, assistance with arranging taxi services, and accommodating requests for room upgrades or extra amenities. The consistent replenishment of in-room amenities is also appreciated, reflecting the staff's dedication to guest comfort.

Additional Information
A significant point for guests to be aware of is the strict no-tattoo policy enforced at the hotel's onsen facilities. This policy, common in some traditional establishments, caused considerable disappointment for some guests who had specifically chosen the hotel for its hot baths, with a few even opting to shorten their stay. While the hotel is generally well-maintained, some reviews suggest that certain areas could benefit from renovations to update the decor and address minor signs of age. The hotel provides good security measures, including card key access to guest floors, enhancing peace of mind. Guests should also note that the hotel has strict check-in times, and early check-in may incur additional charges. There is a designated smoking room, though some feedback indicated issues with its ventilation.