Hotel Moon Dreams Noja

This hotel is particularly noted for its excellent location, offering direct and easy access to the beautiful Playa de Ris beach, making it a prime choice for beachgoers and those seeking coastal relaxation. Guests frequently highlight the comfortable beds and spacious rooms as key comforts during their stay. The attentive staff also contributes significantly to a positive experience, often going above and beyond to assist guests. The hotel appears to be a good fit for couples looking for a quiet getaway, families appreciating the room size and beach access, and groups seeking a convenient base for their travels. To ensure a more comfortable stay, it is advisable to inquire about recently renovated rooms, as some older bathrooms have been noted. Additionally, guests sensitive to noise might consider requesting a room away from high-traffic areas or emergency exits.

Facilities & Amenities
The hotel offers several facilities for guest enjoyment, including a pool which is generally appreciated, though some guests have noted occasional issues with its cleanliness or lack of shade. There is also a bar area, which some found convenient, although its operating hours were sometimes inconsistent or limited, especially during off-peak seasons. A recurring point of feedback concerns the elevator, with some guests reporting it can be noisy or slow, and occasionally appears to be in need of maintenance. A significant number of reviews mention the absence of air conditioning or fans in the rooms, which can lead to discomfort, particularly during warmer periods. While the hotel provides basic amenities, the lack of modern climate control is a notable concern for many.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed. Many guests praise the spacious rooms and the exceptional comfort of the large beds, often describing them as very comfortable and conducive to a good night's sleep. However, the condition of the bathrooms is a frequent point of concern, with numerous reports of them being outdated, having mold, peeling surfaces, or emitting an unpleasant sewage smell. Some bathrooms are also described as small or uncomfortable due to layout. Noise levels are another common issue, with guests reporting disturbances from corridors, neighboring rooms, and even street noise, impacting overall tranquility. Additionally, the television placement in some rooms is often criticized for being inconvenient, making it difficult to view from the bed. Some isolated reports of dust or ants in rooms also appear.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast buffet, receives largely positive feedback. Guests consistently commend the variety and abundance of options available, noting that items are continuously replenished, ensuring a fresh selection even for those dining later. The quality of the breakfast food is generally well-regarded, with many finding it satisfying and a good start to the day. However, feedback on other meals, such as lunch and dinner, is more varied, with some guests expressing a desire for greater variety or noting occasional issues with food quality, such as cold or undercooked items. There are also comments about certain popular items not being restocked quickly enough, especially when large groups are present. Despite these minor points, the breakfast remains a highlight for most visitors.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets, being exceptionally close to Playa de Ris beach, often just a few minutes' walk away. This proximity makes it highly convenient for beach access and enjoying coastal activities. Guests also appreciate its central location, providing easy access to nearby shops and making it ideal for exploring the area on foot. While the immediate surroundings are praised for their convenience, some guests note that the town itself might offer fewer cultural attractions, especially during the off-season when many establishments are closed. For those traveling by car, parking is available on-site, though it comes with a daily fee. While some guests find the cost of parking to be high, others consider it a worthwhile convenience given the potential difficulty and expense of street parking in the vicinity.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests. Many reviews highlight the friendly staff and their attentive service, noting their willingness to assist with various requests and provide helpful information. The reception team, in particular, is frequently commended for their professionalism and welcoming demeanor, contributing to a smooth and pleasant check-in and check-out process. Guests appreciate the overall helpfulness of the hotel personnel, from the front desk to the dining area, creating a positive and supportive atmosphere throughout their stay. While the vast majority of feedback is positive, there are isolated comments regarding staff noise in corridors or occasional misunderstandings, but these are exceptions to an otherwise highly regarded service experience.

Additional Information
Guests traveling with pets should be aware of the hotel's pet policy, which permits dogs under 10kg but includes a notable daily fee along with an additional cleaning charge, leading some to question how truly pet-friendly the hotel is, especially as pets are not allowed in common areas. The hotel is currently undergoing or has recently completed some renovations, aiming to modernize its facilities, though many guests note that the bathrooms still largely retain their older, unrenovated state. A significant portion of the clientele includes organized groups, such as those from IMSERSO, which can impact dining times and overall hotel atmosphere. Furthermore, some guests have reported issues with heating in rooms, particularly during colder periods, and noise from staff using emergency exits or moving carts can be a disturbance.