Moose Creek Lodge & Suites

The hotel stands out as a welcoming and exceptionally clean retreat, characterized by its central location and the outstanding hospitality provided by its staff. Guests consistently highlight the property's well-maintained and updated appearance, often described as having a cozy, home-like, or western-themed ambiance. This makes it an ideal choice for a wide range of travelers, including sightseers eager to explore the downtown area on foot, families seeking comfortable and spacious accommodations, couples looking for a convenient and friendly base, and road trippers needing a restful stop. The attentive and accommodating nature of the staff, combined with the comfortable rooms, ensures a pleasant experience for everyone. To make the most of your stay, guests recommend leveraging the staff's local knowledge for dining and activity suggestions, and taking advantage of the hotel's prime position to walk to nearby attractions.

Facilities & Amenities
Guests frequently commend the range of convenient facilities and amenities available, enhancing their overall stay. The presence of a clean and inviting indoor pool is a popular feature, offering a relaxing option for unwinding. A well-maintained laundry facility on-site is particularly appreciated by those on longer journeys, providing practicality and ease. The lobby features a charming gift shop, allowing guests to browse and purchase local items. Rooms are generally well-equipped, often including a Keurig coffee maker, full-size fridge, microwave, and even dishware and cutlery, which adds a home-like convenience. Many rooms also offer the benefit of opening windows for fresh air. While most find the air conditioning effective, some note it can be noisy or lack precise temperature control. Guests also appreciate the availability of free Wi-Fi and ice machines. It's worth noting that some rooms are in separate buildings, and there is no elevator to access upper floors.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with many guests describing rooms as spotless and impeccably maintained, contributing to a very comfortable and welcoming atmosphere. The beds are a standout feature, frequently lauded as exceptionally comfortable, with many guests reporting a restful night's sleep, some even comparing them to "sleeping on a cloud" due to their quality linens and fluffy pillows. Rooms are generally described as spacious and tastefully decorated, often with a cozy or updated western theme. While most rooms are noted for being quiet, a few guests have experienced some noise from adjacent rooms or stairwells, and some mention a strong cleaning fragrance. The bathrooms are typically clean with hot water and good shower pressure, though some are described as small or having an unusual layout with the sink located outside the bathroom. Some older rooms may also feature window air conditioning units.

Dining & Food Quality
While the hotel does not provide a full breakfast service, guests consistently appreciate the readily available coffee options. Complimentary coffee is offered in the lobby throughout the day, creating a welcoming start to the morning. Additionally, many rooms are thoughtfully equipped with a Keurig coffee maker and a generous selection of coffee pods, allowing guests the convenience of brewing their own fresh cup. For those seeking other meal options, the hotel's staff are highly praised for their extensive knowledge of local eateries and provide excellent restaurant recommendations, guiding guests to various establishments for breakfast, lunch, and dinner. This ensures that while on-site dining is limited, guests have ample and well-advised choices for their culinary needs within easy reach. Some reviews also note the availability of a few snacks for purchase in the lobby.

Location & Accessibility
The hotel's central location is a significant highlight, consistently praised by guests for its exceptional convenience. Situated directly on the main thoroughfare, it allows for easy walking distance to a multitude of attractions, including downtown shops, diverse restaurants, and the renowned Buffalo Bill Center of the West museum. The historic Irma Hotel and a pleasant city park are also just a short stroll away. This prime positioning means guests can often park their vehicles and explore the town entirely on foot, which is a major advantage. For those planning excursions further afield, the hotel serves as a convenient base for day trips, being approximately an hour's drive from the Yellowstone East entrance. While parking is available on-site, some guests note that it can occasionally be tight or limited, sometimes requiring street parking, though it is generally considered easy and convenient.

Staff & Service
The staff and service at the hotel receive overwhelming praise, consistently described as friendly, helpful, and accommodating. Guests frequently highlight the team's exceptional hospitality, noting their willingness to go above and beyond to ensure a pleasant stay. From providing excellent local recommendations for dining and activities to assisting with room changes, late check-outs, or even arranging transport during unexpected travel disruptions, the staff's attentiveness is a recurring theme. The check-in process is often described as quick and efficient, with staff members being very informative. Housekeeping is also commended for its cleanliness and responsiveness to requests. Many guests appreciate the personal touch, often mentioning positive interactions with the owners, who are noted for their hands-on approach and genuine care for guests. This dedication to service creates a welcoming and supportive environment, making guests feel valued and at home.

Additional Information
Several unique aspects contribute to the guest experience. The hotel is noted for its non-smoking policy, ensuring a fresh environment, though some guests mention outdoor smoking near rooms. While generally not pet-friendly, this policy is appreciated by those with allergies. The property consists of various room types, including suites with kitchenettes, and some rooms are located on a second level without an elevator, which guests with mobility issues should note. A convenient on-site laundry facility is available, with quarters and detergent provided at the front desk. Guests also appreciate the keyless entry system for ease of access. A distinctive feature mentioned by several guests is the scripture on the marquee, which some find to be a special touch. The hotel also offers a texting service for front desk communication, adding to guest convenience.