Morton Inn

This hotel offers a unique stay, primarily distinguished by its direct connection to a 24/7 gas station and convenience store, which many guests found to be a highly practical feature. It is often chosen for its convenient location and affordable rates, making it a suitable option for budget-conscious travelers, business travelers seeking proximity to worksites, and those attending concerts or casino events in the area. While many guests appreciated the comfortable beds and the overall value, feedback on cleanliness and the hotel's dated appearance was notably mixed. The property caters well to individuals seeking a straightforward place to sleep without luxury amenities. To enhance your stay, guests recommend being prepared for the unconventional check-in process, which occurs at the gas station counter, and considering bringing a personal power strip due to the limited electrical outlets available in the rooms.

Facilities & Amenities
The hotel's most prominent amenity is its direct connection to a 24/7 gas station and convenience store, providing guests with immediate access to snacks, drinks, and travel supplies. However, the in-room amenities often received mixed feedback. Many guests noted the small television sets with worn remote controls that sometimes failed to function, and some channels were in foreign languages or had voiceover descriptions. Wi-Fi connectivity was a frequent point of concern, with reports of slow speeds or complete outages. Guests should be aware that there is no elevator on the property, which can be an inconvenience for those with mobility issues or heavy luggage. Furthermore, rooms typically lack a coffee maker, and requests for extra pillows or blankets were often denied. While rooms generally include a refrigerator and microwave, the lighting is often minimal, with only a small table or floor lamp provided, and electrical outlets are scarce, requiring guests to unplug other appliances to charge devices. Some rooms also feature ashtrays, indicating designated smoking areas.

Cleanliness & Room Comfort
Cleanliness and room comfort garnered highly mixed reviews. Many guests reported issues with overall cleanliness, noting cobwebs, dirty floors, and stains on chairs. Some even encountered bugs, blood on sheets, or mold in shower tubs, prompting personal cleaning. While many found the beds comfortable, a recurring complaint was the absence of fitted sheets, causing the top sheet to come untucked and expose the mattress. Noise levels varied, with some guests disturbed by slamming doors or sounds from adjacent rooms. Bathrooms were often described as outdated, featuring old showers, clogged drains, loose grab bars, and a lack of proper ventilation. Some found bathroom doorways too narrow or toilets too low, impacting ease of use.

Dining & Food Quality
The hotel does not offer a traditional breakfast service; instead, guests often receive a complimentary beverage and a sweet roll from the attached convenience store. This unique setup means that while a full breakfast is not provided, guests have 24/7 access to a variety of food options directly within the building. Many reviews highlighted the quality of the breakfast sandwiches and pizza available at the gas station's food counter, describing them as surprisingly good for a convenience store. Some guests were initially confused, as the property was advertised with a restaurant, but this turned out to be the gas station's quick-stop food offerings rather than a dedicated dining establishment. The availability of these quick and convenient meal options, including snacks and other travel supplies, was a significant advantage for many travelers, especially those arriving late or needing a quick bite before heading out.

Location & Accessibility
The hotel's location is consistently praised as a major advantage, offering easy access to surrounding towns and local attractions. It is particularly convenient for guests visiting the nearby casino, with some reviews noting its close proximity and even the availability of a pick-up service to the casino. The property is considered a good value due to its strategic placement, making it a practical choice for those with specific destinations in the area, such as worksites or event venues. While the location is generally well-regarded, some guests expressed frustration regarding transportation services; despite advertisements for a shuttle service, many found it to be unavailable, requiring them to arrange their own transport. Parking is available on-site and was generally described as good, providing ample space for guests' vehicles.

Staff & Service
Feedback on staff and service was notably mixed, with some guests praising the friendly and accommodating staff who were helpful with late check-ins and extending stays. However, a significant number of reviews reported rude, unhelpful, or bored staff at the front desk, which is located within the gas station. The check-in process itself was often described as unconventional and sometimes slow, with staff occasionally appearing distracted or failing to explain hotel procedures. Housekeeping service was a frequent point of contention; many guests reported that rooms were not vacuumed regularly, sheets were changed infrequently, and beds were poorly made. Some guests also experienced key card malfunctions and found staff unable to resolve issues with in-room amenities like the television or internet. There were also isolated but concerning reports of management entering rooms without permission or leaving accusatory notes for guests regarding shared areas.

Additional Information
Guests should be aware of several unique aspects of the hotel's operations. Some reported that their debit cards were charged for the stay well in advance of their arrival, and during check-in, identification was not always requested, which raised security concerns for some. Similarly, when key cards stopped working, replacements were sometimes issued without verifying guest identity. The hotel's approach to housekeeping was also noted, with some guests reporting that their rooms were not serviced daily or that staff attempted to enter rooms before checkout time. There were also isolated but notable instances where management behavior was perceived as intrusive, including reports of staff entering rooms without explicit permission or leaving notes regarding communal area cleanliness. For guests with mobility challenges, it is important to note that the hotel does not have an elevator, and some bathroom configurations were found to be challenging, with narrow doorways and low toilets.