Motel 6 Louisville, Ky- Airport/ Fair Expo

The hotel is notably recognized for its pet-friendly policy, making it a primary choice for travelers with animals seeking accommodation without additional fees. It has also undergone recent renovations, which some guests appreciate for providing a more modern interior. However, a recurring theme in reviews highlights significant cleanliness issues within the rooms and general property, often leading to discomfort. The hotel's location, while convenient for some, is frequently described as having a sketchy atmosphere due to nearby abandoned buildings and various activities, raising safety concerns for guests. Furthermore, noise disturbances from both external sources like the airport and internal sources such as other guests and barking dogs are a common complaint. This hotel is best suited for budget-conscious travelers and pet owners who prioritize affordability and pet accommodation, and are prepared for potential environmental and noise challenges. To enhance your stay, consider bringing your own cleaning supplies and earplugs.

Facilities & Amenities
Guests frequently note the absence of certain in-room amenities that would enhance their stay, such as a microwave and a coffee maker, requiring them to seek these conveniences elsewhere. While some rooms are equipped with a refrigerator, its functionality can be inconsistent, with reports of units not cooling properly or leaking. The TVs are generally present, though some guests experienced issues with non-working remotes or limited channel options. Feedback on Wi-Fi is mostly positive, indicating reliable connectivity. However, the hotel lacks laundry facilities, with one guest specifically mentioning a broken dryer, which can be inconvenient for longer stays. Additionally, some rooms have issues with non-functioning outlets and inadequate lighting, impacting guest comfort and utility.

Cleanliness & Room Comfort
The cleanliness of the rooms is a significant point of contention among guests, with numerous reports of dirty sheets (including stains and hair), unclean bathrooms, and sticky floors. Many reviews describe tubs with peeling enamel, hair, or soap residue, suggesting inadequate cleaning. While some guests found the beds comfortable, others reported them as hard or lumpy, and the lack of proper linens or comforters was noted. Noise levels are a major concern, stemming from constant airport noise, barking dogs from neighboring rooms, and loud guests in hallways or parking lots, making it difficult for many to get restful sleep. Some rooms also exhibited signs of wear, such as peeling paint and holes in walls, detracting from the overall comfort.

Location & Accessibility
The hotel's location is frequently highlighted for its proximity to key areas, including the airport, I-65, the Expo Center, and Churchill Downs, making it convenient for travelers attending events or needing quick access to transportation. There are also numerous restaurants and gas stations nearby, offering easy access to dining and necessities. While parking is generally described as ample and easy to access for regular vehicles, it is important to note that truck parking is not available. However, the surrounding area is a significant concern for many guests, often described as "sketchy" due to the presence of abandoned buildings and a general atmosphere that some found unsettling, impacting their sense of security.

Staff & Service
Feedback on the staff and service is mixed, though many guests commend the front desk team for being friendly, helpful, and efficient during check-in. Some specific individuals received high praise for their exceptional customer service. However, other guests reported instances of rude or unprofessional behavior from certain staff members, particularly concerning issues with deposits and refunds, which caused frustration. Housekeeping also received varied comments; while some appreciated prompt towel delivery upon request, others noted a lack of regular room cleaning or issues with staff entering rooms without permission. The overall impression is that while some staff members excel, consistency in service quality can be an issue.

Additional Information
A significant point of discussion among guests is the security deposit policy, which typically ranges from $50 to $150. While some guests found this acceptable, many expressed confusion or frustration over its application, particularly regarding daily charges or delays in receiving refunds. The hotel's pet-friendly policy is a major draw, allowing pets to stay free of charge, though some guests found the lack of suitable outdoor areas for pets challenging. Despite claims of recent renovations, some areas of the property still appear worn or incomplete. Guests frequently noted a general sense of safety concerns due to the surrounding environment and observed activities, leading to unease. Additionally, the hotel has a no-smoking policy that some guests reported was not consistently enforced.