Motel 6 Omaha - Central

The hotel is primarily noted for its recent room renovations, which offer a surprisingly modern and updated interior, contrasting with the older exterior. Its highly convenient location right off the interstate makes it a practical choice for travelers. This establishment is best suited for budget-conscious travelers and those seeking a simple overnight stay or a quick stop while passing through. While many guests appreciate the generally friendly staff and their accommodating nature, the overall atmosphere can be mixed, with some guests reporting feeling uncomfortable due to the diverse clientele and occasional noise disturbances. Cleanliness is also a recurring theme, with some rooms praised as exceptionally clean, while others are noted for significant issues. To enhance your stay, it is advisable to specifically request a recently renovated room and be prepared for a lack of standard in-room amenities.

Facilities & Amenities
Guests frequently note the significant lack of standard in-room amenities, which impacts comfort and convenience. Most rooms do not include a refrigerator, microwave, coffee maker, or hair dryer, requiring guests to seek these services elsewhere or go without. There are also complaints about the absence of basic items like hangers, hooks for towels, comfortable chairs, and even plastic cups. While a working ice machine is available, it is often the only one for the entire property. A major point of frustration for many guests is the inconsistent and often non-functional Wi-Fi, despite it being advertised as available. The hotel also lacks an elevator, which can be an inconvenience for guests with mobility issues or heavy luggage.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is notably mixed, with some guests praising their rooms as surprisingly clean, even the "cleanest Motel 6 room" they've encountered. However, many others report significant issues, including sticky floors, hair in the bathtub, stained towels, and a pervasive cigarette smell in non-smoking areas. Some rooms show signs of being rundown, with cracks in walls, exposed wires, warped floors, and even black mold in bathrooms. While some guests found the beds comfortable, others described them as lumpy or only moderately comfortable. Noise levels are a frequent complaint, stemming from loud music, arguing patrons, ongoing construction, and traffic from the nearby interstate, often exacerbated by thin walls, making a peaceful night's sleep challenging for many.

Dining & Food Quality
The hotel does not offer any on-site dining facilities or a complimentary breakfast, which is a consistent point of feedback from guests. This means travelers must plan to obtain their meals outside the property, as there are no in-house options for food or beverages. While the absence of a dedicated restaurant or bar within the hotel is noted, the surrounding area does provide various external food options within a short driving distance. Guests frequently mention the necessity of seeking out nearby fast-food establishments or other eateries for their meals. The lack of in-room amenities such as a microwave or refrigerator further compounds the challenge for guests wishing to store or prepare their own food, making reliance on external dining a necessity for most stays.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, particularly its direct proximity to the interstate (I-80), making it exceptionally convenient for travelers passing through or those needing quick access to major roadways. Guests appreciate its accessibility to various nearby amenities, including fast-food restaurants, grocery stores, and gas stations, which are easily reachable. While the hotel is situated for convenient transit, some guests note that the immediate surrounding area can feel less inviting, with concerns about the general atmosphere. Parking is available on-site and generally easy, though some guests experienced issues with spaces being taken during periods of high activity, such as construction work, or noted concerns about vehicle safety in the lot.

Staff & Service
The staff at the hotel generally receives positive feedback, with many guests describing them as friendly, helpful, accommodating, and understanding. Several reviews specifically commend the attentive service provided by the front desk team, highlighting their willingness to assist with issues and their polite demeanor. The check-in process is often noted as quick and efficient, contributing to a smooth arrival experience. However, some guests have reported less positive interactions, citing instances of unprofessional attitude, staff being distracted by personal phones, or being unresponsive to requests, such as for housekeeping. Despite these occasional negative experiences, the prevailing sentiment is that the staff strives to provide good customer service and is a notable positive aspect of the stay.

Additional Information
Guests frequently encounter issues with the key card system, often requiring multiple trips to the front desk for re-keying, which can be inconvenient. The hotel is undergoing ongoing renovations, which, while improving the appearance of some rooms, can lead to messy hallways, paint smells, and noise disturbances during the day, particularly from construction crews. Some guests expressed frustration that these renovations were not disclosed prior to booking and did not result in a reduced price, impacting their overall experience. Another recurring point of contention is the deposit policy, which some guests found to be "ridiculous" or excessively high, causing unexpected financial strain. Additionally, the hotel's Wi-Fi is a persistent problem, with many guests reporting it to be non-functional for extended periods, despite staff attempts to reset the router, making internet access unreliable.