Motel 6 Spokane, WA - East

This hotel is widely recognized for its exceptional staff and a highly accommodating pet policy, making it a standout choice for pet owners and long-term guests alike. Many visitors highlight the genuine friendliness and helpfulness of the team, who consistently go above and beyond to ensure a comfortable stay. Its convenient location near major roadways and essential services also makes it a practical option for road trippers and travelers seeking an economical stay. While experiences with room conditions can vary, the hotel's commitment to service and its welcoming atmosphere for furry companions are frequently praised. To enhance your visit, consider confirming specific in-room amenities upon booking and be aware that some areas may experience occasional external noise.

Facilities & Amenities
Guest feedback on the hotel's facilities is mixed, with some key amenities often noted for their absence or inconsistent availability. Many guests report that microwaves and refrigerators are not standard in rooms and may incur an additional charge or be unavailable, which can be an inconvenience for longer stays or those with specific needs. While Wi-Fi is provided, its reliability is a common concern, with reports of frequent connectivity issues. The laundry facilities are available, though some guests mention them being out of order or having payment problems. Ice machines are typically present, but their functionality can be inconsistent. The lobby offers coffee in the mornings, but it is sometimes found to be empty. The absence of an elevator is noted by some guests, particularly those with mobility challenges.

Cleanliness & Room Comfort
The cleanliness and room comfort receive varied feedback from guests. While some reviews praise rooms as "spotlessly clean" and "comfortable," others report significant issues, including stains on bedding and towels, hair in sinks, and unpleasant odors like stale cigarette smoke or urine. The beds are a frequent point of contention; some find them comfortable, while many describe them as "awful," "saggy," or feeling like "plywood," with mattresses sliding or springs being felt. Noise levels are a recurring complaint, with thin walls allowing sounds from neighboring rooms, barking dogs, and loud vehicles to disturb sleep. In-room amenities are often described as minimal, lacking a coffee pot, hair dryer, shampoo, or soap. Lighting is often deemed insufficient, and some rooms have maintenance issues like cracks, holes, or leaking fixtures.

Dining & Food Quality
Feedback regarding dining options indicates a very basic offering. The hotel generally does not provide a full breakfast, with guests noting that only coffee is available in the lobby, which is sometimes empty. There is no mention of in-room dining or a dedicated restaurant on-site. However, the hotel's location is frequently highlighted as a positive, with numerous nearby restaurants and fast-food options within easy walking distance, providing convenient choices for meals. Guests appreciate the accessibility to a variety of eateries, compensating for the limited on-site food services.

Location & Accessibility
The hotel's central location is a significant advantage for many guests, offering easy access to the highway and major roadways, making it convenient for travelers passing through. It is situated close to various essential services, including nearby restaurants, grocery stores, and shopping areas, many of which are within walking distance. This proximity to amenities is highly valued for its practicality. While parking is available, some guests have noted concerns about loitering in the parking lot. The hotel is also conveniently located near public transportation, specifically a bus line, providing additional options for getting around the area.

Staff & Service
The friendly staff and attentive service are consistently highlighted as major strengths of this hotel. Guests frequently praise the team's helpfulness, flexibility, and willingness to go "above and beyond" to assist with various requests, including accommodating pet-friendly service and extended stays. The quick check-in process is often mentioned positively, though some guests have experienced issues with obtaining receipts at checkout. While many reviews commend the housekeeping staff for maintaining cleanliness, some guests report inconsistencies in daily room servicing or unaddressed issues. The management team also receives frequent praise for their responsiveness and problem-solving abilities, contributing to a generally positive guest experience.

Additional Information
A prominent feature of this hotel is its very accommodating pet policy, with many guests appreciating that there is no extra charge for pets and the availability of designated green areas and waste stations. However, guests should be aware of a security deposit requirement, which is often unexpected and can take several days to be refunded. Despite being a non-smoking property, some guests report persistent unpleasant odors, including cigarette smoke and marijuana, in rooms and hallways. Security concerns are occasionally raised, with mentions of loitering individuals and unlocked exterior doors. Issues with room key access are also noted, with guests sometimes needing to rekey their cards frequently or experiencing instances where keys were mistakenly given to others.