Motel 6 Ukiah, CA - North

The hotel is a notable choice for budget-conscious travelers, offering a pet-friendly policy that allows guests to bring their animals without extra fees, a significant advantage for pet owners and road trippers. Its affordability is a consistent draw, providing a basic yet functional stay. While some guests appreciate the cleanliness and spacious rooms, many highlight significant issues with cockroach infestations and the overall run-down condition of the property. The hotel's location is highly convenient for sightseers and travelers due to its proximity to various dining options and easy highway access. To ensure a more comfortable experience, guests are advised to thoroughly inspect their room upon arrival for cleanliness and maintenance issues, and to be prepared for a no-frills stay, potentially bringing their own toiletries and checking for working amenities.

Facilities & Amenities
The hotel offers a mix of functional and problematic facilities and amenities. Most rooms are equipped with a microwave and refrigerator, which guests find convenient for storing food and drinks. Feedback on the Wi-Fi is mixed, with some finding it fast and reliable, while others report slow or non-existent connections. Similarly, the air conditioning and heating units are sometimes praised for working well, but other times noted for being loud or ineffective. The swimming pools receive varied comments; some guests appreciate them being open and well-maintained, while many others report them as closed, dirty, or only partially operational. The hot tubs and saunas are consistently mentioned as being out of service or in disrepair. Additionally, the ice machines are frequently reported as broken, and some guests noted issues with non-functional televisions or limited channels, though some rooms feature Roku TV for streaming.

Cleanliness & Room Comfort
A significant and recurring concern among guests is the pervasive issue of cockroaches, with numerous reports of them being present in rooms, sometimes dead or alive, and even found in bedding or bathrooms. Beyond this, the general cleanliness of rooms receives mixed reviews; some guests describe their rooms as clean and comfortable, while many others report issues such as dirty walls, stained surfaces, and unpleasant odors, including stale cigarette smoke or a strong ammonia smell. The room condition is frequently criticized, with descriptions of run-down interiors, broken fixtures, and damaged door frames, indicating a lack of maintenance. While some find the beds comfortable, others describe them as hard, uncomfortable, or worn out, and pillows are often noted as thin. Noise levels are also inconsistent, with some guests experiencing quiet stays, while others are disturbed by thin walls and outdoor sounds. Bathroom issues are common, including poor drainage, leaking faucets, and a lack of basic toiletries like shampoo or tissues.

Dining & Food Quality
Feedback regarding dining and food quality at the hotel is generally limited and points to a lack of on-site options. Many guests note that there is no dedicated restaurant or food service available, contrary to some expectations. While complimentary coffee is sometimes provided, several reviews mention that it lacks essential accompaniments like milk or creamer, or is unavailable due to renovations. The hotel does not offer a continental breakfast, which is a point of disappointment for some travelers who anticipate this amenity. Guests often resort to purchasing their own breakfast items from nearby grocery stores. Overall, the hotel is not equipped for in-house dining, requiring guests to seek all their meal options from external establishments.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, offering excellent accessibility to a variety of nearby conveniences. Guests appreciate its proximity to the highway, making it an ideal stop for road trippers. Within easy walking distance, there are numerous fast-food restaurants, including popular chains like In-N-Out Burger and Wingstop, as well as a Starbucks and a donut shop. A Grocery Outlet is also conveniently located nearby, allowing guests to easily purchase essential items. While the location provides great access to amenities, the parking area and surrounding environment are frequently described as concerning, with reports of individuals loitering, which can make some guests feel uneasy. Despite these concerns, the hotel's immediate vicinity to dining and shopping options remains a strong positive.

Staff & Service
The staff and service at the hotel receive mixed but often positive feedback, particularly concerning the front desk team. Many guests commend the friendly staff members, highlighting their helpfulness, professionalism, and attentiveness. Specific individuals are frequently praised for their efficient check-in process, accommodating service, and willingness to assist with requests, such as early check-ins or room changes. However, some guests report negative experiences, including instances of perceived rudeness, unhelpful responses to maintenance issues, or difficulties with communication, especially regarding refunds or room discrepancies. While some housekeeping staff are noted for their hard work, others are described as less responsive or having language barriers. Overall, the positive interactions with many front desk personnel contribute significantly to a more pleasant stay for numerous visitors.

Additional Information
The hotel's pet-friendly policy is a significant draw, allowing guests to bring their dogs and cats without additional fees, which is highly appreciated by pet owners. However, finding suitable dog potty areas nearby can be challenging. A notable aspect of the stay is the room key policy, where keys may expire daily around 11 AM, requiring guests to visit the front desk for reactivation. While some reviews mention the property undergoing renovations, feedback is mixed on the extent and impact of these updates. A recurring and serious concern is the perceived lack of security and safety in the parking lot and surrounding areas, with guests reporting individuals loitering, which can create an uneasy atmosphere. The hotel also requires a deposit upon check-in, which is generally considered affordable.