Motel One Berlin-Bellevue

The hotel consistently delivers on the reliable quality and modern design expected from its brand, making it a popular choice for many travelers. Its signature feature is a central yet surprisingly quiet location, offering easy access to major attractions while providing a peaceful retreat. This makes it an ideal fit for sightseers eager to explore the city's landmarks, business travelers needing convenient access to the main train station and government district, and couples seeking a comfortable and well-connected base. Guests frequently commend the hotel's effective soundproofing, which ensures a restful stay despite its proximity to railway lines. To enhance your experience, consider requesting a room facing the courtyard if you are particularly sensitive to noise, and take full advantage of the excellent public transport connections right outside the hotel.

Facilities & Amenities
The hotel's public spaces, particularly the lobby and bar area, are frequently praised for their stylish design, cozy ambiance, and inviting atmosphere, making them popular spots for guests to relax or socialize. The bar is noted for being well-stocked and open 24/7, providing convenience for late-night refreshments. Guests appreciate the reliable Wi-Fi connectivity throughout the property, ensuring they can stay connected. While the hotel offers an underground parking garage, some guests found it to be expensive or occasionally full, leading them to seek street parking options. A common point of feedback is the absence of certain in-room amenities such as a kettle for hot beverages, a refrigerator, or a safe, which some travelers found inconvenient. Additionally, the elevators were sometimes described as slow, and a few guests raised concerns about their security, noting free access from the entrance.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and well-maintained, with many describing them as spotless and tidy. The bathrooms are often highlighted as modern and clean, featuring good showers. While the beds are consistently praised for being comfortable, some guests noted that the pillows were too firm or that the duvets were small for a double bed, occasionally leading to two single beds being provided instead of one large one. Room size is a recurring theme, with many guests finding them to be small or compact, though generally sufficient for short stays. Despite the hotel's proximity to railway lines, the soundproofing is highly effective, with most guests reporting quiet rooms, especially those facing the courtyard. However, a few isolated comments mentioned minor issues such as dust on carpets, mold in showers, or stained linen, though these were not widespread.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback. Many guests appreciate the good variety and quality of the buffet, which includes organic products and a wide selection of items, though some noted the absence of hot options like eggs or sausages. The coffee is often highlighted as being very good. However, some guests found the breakfast to be expensive for what was offered, and the dining area in the lobby can become crowded, leading to small or insufficient table space during peak times. The bar area is consistently praised for its cozy atmosphere and well-stocked selection, making it a pleasant spot for evening drinks. Despite this, a few guests reported issues with bar staff being unmotivated or unable to prepare certain drinks due to missing ingredients, which was a source of frustration for some.

Location & Accessibility
The hotel boasts a highly convenient and central location, making it an excellent base for exploring the city. It is within easy walking distance, approximately 10 to 15 minutes, of the main train station (Hauptbahnhof) and just a 5 to 10-minute walk from the Bellevue S-Bahn station, providing superb public transport links. A bus stop is conveniently located directly outside the hotel, and a tram stop is also nearby. Guests appreciate its proximity to major landmarks such as Bellevue Palace, the Tiergarten, the Reichstag, and the Brandenburg Gate, many of which are reachable on foot. While the hotel is situated very close to active railway lines, effective soundproofing largely mitigates noise concerns for most guests. The surrounding area is described as generally quiet and safe, with nearby amenities including a bakery, a pizza restaurant, and a gas station.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the welcoming reception and the staff's attentiveness to requests, such as accommodating room changes, assisting with luggage storage, and providing early check-in when possible. The check-in process is generally described as quick and efficient. Many reviews commend the staff's positive attitude and good sense of humor, contributing to a pleasant overall experience. Specific instances of exceptional service include support for marathon runners with early breakfast and post-race amenities, and staff going out of their way to fulfill special requests. While the vast majority of feedback is positive, a few isolated comments mentioned instances of staff appearing unmotivated, being understaffed, or experiencing slow service at the bar, though these seem to be exceptions rather than the norm.

Additional Information
The hotel offers a pet-friendly policy, allowing guests to bring their dogs, though a daily fee applies and no specific pet accessories are provided. Guests should be aware that smoking on balcony rooms may incur a significant cleaning fee, as smoke is reported to drift into the rooms. For those participating in events like the Berlin Marathon, the hotel has demonstrated excellent event support, offering early breakfast and complimentary refreshments post-race. A few guests noted a concern regarding elevator security, as there is free access from the entrance without requiring a room key. While the hotel generally maintains high standards, some guests suggested improvements such as providing small tabletop trash cans at breakfast for convenience. It is also worth noting that during a major IT outage, the staff handled the situation commendably, ensuring guests could still access their rooms.