Motel One Essen

The hotel offers a modern and stylish urban retreat, distinguished by its central location within a historic building that blends classic architecture with contemporary design. It is particularly well-suited for sightseers and business travelers due to its prime position, allowing easy exploration of the city on foot and convenient access to key areas. Guests consistently highlight the hotel's impeccable cleanliness, the overall comfort of its accommodations, and the inviting atmosphere of its bar and lounge areas. The property is also a great fit for couples seeking a vibrant city experience and event-goers due to its proximity to major attractions and the Christmas market. To enhance your stay, consider the hotel's excellent soundproofing for a quiet night, even in the bustling city center, and take advantage of the highly praised bar for a relaxing evening.

Facilities & Amenities
Guests frequently commend the hotel's well-designed lobby and bar area, describing them as spacious, stylish, and inviting spaces perfect for relaxation or socializing. The hotel maintains a modern aesthetic throughout, with thoughtful design elements that contribute to a pleasant ambiance. While the hotel does not feature a gym, its other common areas are highly appreciated. Wi-Fi is generally available, though some guests reported occasional connectivity issues. Rooms are equipped with essential comforts, but many guests noted the absence of a mini-fridge and a kettle, which some found inconvenient for longer stays or personal preferences. The hotel's design, including its elevator and overall layout, is consistently praised for its aesthetic appeal and functionality.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its spotless cleanliness and the overall comfort of its rooms. Guests consistently describe the rooms as modern, bright, and well-maintained. The beds are frequently mentioned as comfortable, though a few guests found them either too firm or too soft for their preference. Despite its central location, the hotel is notably quiet, with excellent soundproofing ensuring a peaceful night's sleep, even when windows are closed. Some rooms offer pleasant city views, while those facing the courtyard are particularly tranquil. While the bathrooms are clean and functional, some guests noted they could be small, and a few mentioned issues with light filtering through curtains or noise from bathroom doors. Room temperature control was an occasional concern, with some finding rooms too warm due to air conditioning settings.

Dining & Food Quality
The hotel's breakfast receives mixed but generally positive feedback. Many guests praise its richness, variety, and the inclusion of fresh fruit, vegan options, and organic products. The coffee and tea selection is also well-regarded. However, a recurring point of feedback is the absence of hot food options like scrambled eggs or bacon, which some guests expected given the price. Despite this, the breakfast is often described as sufficient and good value. The bar is a significant highlight, consistently lauded for its inviting atmosphere, stylish design, and excellent cocktails. The bar staff are frequently commended for their friendly and professional service, making it a popular spot for guests to unwind in the evenings.

Location & Accessibility
The hotel boasts an exceptionally central location, making it an ideal base for exploring the city. Guests appreciate its direct proximity to the Christmas market and various shopping and dining options, all within easy walking distance. The main train station is conveniently located about a ten-minute walk away, providing excellent connectivity for regional and long-distance travel. Public transportation links are also readily accessible, facilitating tours to attractions like Zeche Zollverein or Villa Hügel. While the hotel does not have its own dedicated parking, a public parking garage is situated directly opposite or very close by, though it incurs a daily fee and can be busy at peak times.

Staff & Service
The hotel's staff generally receives high praise for their friendliness, helpfulness, and professionalism. Many guests highlight the attentive service provided by the team, particularly at the bar, where staff are consistently described as super nice and engaging. The check-in process is often noted as quick and efficient, with staff accommodating early arrivals when possible. However, feedback regarding reception staff is somewhat mixed; while many found them welcoming and professional, some guests reported instances of unfriendliness, unhelpfulness, or being overly focused on computers. There were also isolated comments about difficulty reaching the hotel by phone. Overall, the majority of guests experienced excellent and welcoming service.

Additional Information
The hotel is housed within a fascinating historic building, which contributes to its unique charm and ambiance, blending a classic structure with modern interior design. Guests appreciate the option to decline daily room cleaning, reflecting a thoughtful approach to guest preferences and environmental considerations. The overall experience aligns with the expected high standards of the hotel chain, offering a consistent level of comfort and service across locations. The hotel's general atmosphere is described as relaxed and inviting, making it a pleasant place for both short and longer stays. The availability of a well-stocked bar and comfortable lounge areas further enhances the guest experience, providing inviting spaces beyond the private rooms.