Moxy Austin - University

This hotel offers a vibrant, social atmosphere centered around its lively lobby and bar area, which features games and inviting outdoor spaces. It's a popular choice for younger adults, social travelers, and those visiting the university, including concert-goers and digital nomads seeking a dynamic environment. While couples and pet owners also find it appealing, it may be less suitable for business travelers requiring quiet workspaces or families needing extensive in-room amenities. Guests consistently highlight the exceptional friendliness of the staff, the cleanliness of the rooms, and the hotel's prime location. To enhance your stay, consider clarifying parking options in advance due to potential costs and limited availability, and if sensitive to noise, inquire about room placement away from street-facing areas or the main bar.

Facilities & Amenities
Guests frequently praise the hotel's lobby bar as a central hub, offering a lively atmosphere and often featuring live music. The outdoor patio is a significant draw, equipped with a fire pit, ping-pong tables, and shuffleboard, providing ample space for relaxation and socializing. Inside, classic arcade games like Pac-Man and Galaga add to the fun. The gym is noted for being well-equipped, modern, and clean, catering to fitness needs. While the hotel provides free Wi-Fi throughout, some guests express disappointment over the absence of a swimming pool or hot tub. Additionally, a common point of feedback is the lack of mini-fridges, microwaves, and coffee makers in the rooms, though complimentary coffee is available in the lobby.

Cleanliness & Room Comfort
Rooms are generally described as clean and tidy, with many guests appreciating the well-maintained spaces. The beds receive mixed reviews, with some finding them comfortable while others describe them as too soft, hard, or lumpy. The air conditioning is noted for being quiet and efficient, and sound machines are a welcome addition for light sleepers. However, rooms are frequently characterized as small or modest, and many guests find them not conducive to work due to the absence of a proper desk or a comfortable chair. The bathroom layout is often mentioned as unusual, with an open-plan design where the shower (with frosted glass) is often near the bed, and a separate toilet room that can have a slamming door. There's also a general lack of closet space or sufficient storage (relying on wall pegs), and some rooms lack a trash can. Noise from traffic, nearby bars, or even plumbing and cleaning staff can occasionally disturb guests.

Dining & Food Quality
The lobby bar is a standout feature, consistently praised for its skilled bartenders and the complimentary cocktail offered upon check-in. The attached Zombie Taco restaurant is highly popular, providing convenient late-night options and receiving positive feedback for its tacos, particularly the brisket, and breakfast burritos. Many guests find the food quality good and appreciate the ease of access to meals within the hotel. Free coffee is available in the lobby during morning hours, which is a convenient perk. However, some guests note that the Zombie Taco menu can be limited, and a few experiences with the service at the taco stand were less than ideal. There is no traditional breakfast buffet or in-room coffee/tea service.

Location & Accessibility
The hotel boasts an excellent central location, particularly for those visiting the UT Austin campus, making it highly convenient for university visitors and concert-goers attending events at the Moody Center. Numerous restaurants, bars, shops, and thrift stores are easily accessible within walking distance. The proximity to a bus stop also provides good access to public transportation. However, parking is a significant and frequently mentioned concern; it is often described as expensive (ranging from $40-55 per night for valet or garage options) and can have limited availability, sometimes forcing guests to park several blocks away. Some guests also note that the surrounding area can be noisy at night due to nearby establishments and foot traffic, and the presence of homeless individuals is occasionally mentioned.

Staff & Service
The staff consistently receives overwhelmingly positive feedback for their friendliness, helpfulness, and attentiveness. Many guests highlight the quick check-in process, which often takes place directly at the bar, and commend the efficient service provided, such as prompt delivery of requested items like irons or ice. The team is frequently described as going "above and beyond" to ensure a positive and welcoming experience for guests. While the vast majority of interactions are positive, a few isolated instances mention unwelcoming receptionists or minor issues with key card activation for elevators. Overall, the staff's commitment to providing excellent service is a recurring theme that significantly contributes to guest satisfaction.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with animals. Guests should be aware of potential early check-in or late check-out fees, which typically range from $20 to $50. Housekeeping service is generally provided every second day or for stays exceeding three nights. Loyal guests often benefit from loyalty program perks, such as complimentary drinks or extended check-out times. The hotel's overall vibe is often characterized as "millennial-centric" or "hipster," which appeals to a specific demographic. For security, key card access is required for elevators and the parking garage. It's important to note that rooms typically do not include mini-fridges or microwaves, and there are no safes in the rooms. Some guests mention a destination fee that covers certain amenities.