Moxy NYC Times Square

This hotel offers a vibrant urban experience, characterized by its energetic atmosphere and prime location in the heart of Manhattan. Its signature feature is its lively social scene, particularly the popular rooftop bar and dynamic common areas, making it an ideal fit for younger travelers, groups of friends, and couples seeking a trendy and engaging stay. Sightseers and tourists will also find the central location highly convenient for exploring the city's attractions. While rooms are notably compact, they are often described as well-designed and functional. To enhance your stay, consider requesting a room on a higher floor or away from the street to minimize noise, and be sure to take full advantage of the daily credit offered for on-site dining options.

Facilities & Amenities
Guests frequently praise the hotel's diverse facilities, which contribute to its social and dynamic atmosphere. The rooftop bar is a standout feature, offering impressive views and a lively ambiance, though some guests note it can be a source of noise. The hotel also provides a well-equipped fitness center, with some reviews mentioning access to a nearby gym. The second-floor lounge areas and co-working spaces are highly valued for their comfortable setting, perfect for relaxing, socializing, or getting work done. Complimentary amenities like free Wi-Fi, luggage storage, and a unique Polaroid camera rental are appreciated. While the modern elevator system is secure, some guests find it occasionally confusing or slow. Additionally, guests can enjoy free coffee in the mornings and complimentary water and snacks available in the lobby.

Cleanliness & Room Comfort
Rooms are consistently described as clean, modern, and efficiently designed, maximizing space despite their compact size. Guests frequently highlight the comfortable beds and high-quality linens, ensuring a restful sleep. The showers receive high praise for their strong water pressure and ample size. However, the bathroom design often receives mixed feedback, with semi-transparent glass doors and the sink located outside the main bathroom area, which some guests find inconvenient or lacking in privacy. Noise can be a significant factor, with reports of sound from the rooftop bar, street noise, and even pipes or loud air conditioning units impacting sleep for light sleepers. Many rooms lack a refrigerator, kettle, or coffee maker, which some guests miss.

Dining & Food Quality
The hotel offers various dining options, with guest feedback often centered around the daily credit system. Most guests appreciate the daily credit (typically $20-$30) that can be used at the hotel's bar and cafe or the adjacent bakery, Cafe d'Avignon, which is praised for its fresh pastries and good coffee. Some guests find the credit insufficient for a full breakfast, but many enjoy the convenience of the grab-and-go breakfast options available in the lobby, including muffins, fruit, and water. The on-site Legasea restaurant receives positive mentions for its food quality, and the Bar Moxy is noted for its lively atmosphere and cocktail selection. However, the hotel does not offer in-room dining service.

Location & Accessibility
The hotel's central location is a major highlight for guests, providing exceptional accessibility to many of New York City's key attractions. It is within easy walking distance of Times Square, Madison Square Garden, and the Broadway theater district. Guests also appreciate its proximity to major shopping areas like Macy's and Fifth Avenue, as well as cultural landmarks such as the Empire State Building and Bryant Park. The hotel is conveniently located near multiple subway stations and is just a short walk from Penn Station, offering easy transit connections to airports like JFK and Newark. While parking is available nearby, guests note it can be quite expensive.

Staff & Service
The staff consistently receives high praise for their exceptional helpfulness, friendliness, and welcoming demeanor. Many guests highlight their willingness to go "above and beyond" to assist with requests and provide local recommendations. The check-in process is generally described as smooth and efficient, with staff often accommodating early arrivals. Guests appreciate the secure luggage storage service, which is well-managed. While most feedback on housekeeping is positive, some guests report inconsistencies with daily room cleaning. Despite a few isolated comments regarding staff attitude, the overall sentiment is that the team is professional, attentive, and contributes significantly to a positive guest experience, often resolving issues promptly and effectively.

Additional Information
Guests should be aware of a mandatory destination fee charged per night, which, while sometimes a point of confusion, includes a daily credit for on-site food and beverage purchases. The rooftop bar has an age restriction, typically 21 and over, which families with younger members should note. The hotel's vibrant atmosphere includes loud music in common areas and elevators, and noise from the rooftop bar can be audible in rooms, especially on lower floors or during weekend nights, potentially impacting light sleepers. A security deposit is typically required upon check-in, and some guests have noted it can take time for this to be returned after check-out. Complimentary water bottles are not provided in rooms, and guests are charged for them.