Hotel MR

This hotel offers a highly affordable and family-run accommodation experience, making it a suitable choice for budget travelers and short-stay visitors seeking a basic place to sleep. While some guests appreciate the friendly and helpful staff, many highlight significant issues with room condition and cleanliness, which can impact the overall comfort of the stay. The hotel's location is often noted as being far from the city center and main attractions, requiring reliance on public transport or a personal vehicle. For those considering a stay, it is advisable to manage expectations regarding amenities and room quality, focusing on its primary function as an economical base rather than a full-service hotel.

Facilities & Amenities
The hotel provides basic facilities for a short stay, though many guests note that the overall appearance is untidy and run-down, with a general lack of maintenance. While some rooms feature air conditioning and a balcony or terrace, the functionality of the air conditioning can be inconsistent. Guests frequently mention the absence of essential in-room amenities such as a fridge, microwave, or hairdryer, which can be inconvenient. Wi-Fi access is available, but some guests report it is not accessible in all rooms, often requiring use in common areas. The television in rooms is sometimes described as tiny or non-functional, and the reception is often unattended, especially outside of limited hours, making check-in or issue resolution challenging for some.

Cleanliness & Room Comfort
Cleanliness and room comfort are highly inconsistent and frequently cited as major concerns by guests. While some reviews describe rooms as clean and well-maintained, a significant number report notable dirtiness, including mold on walls and ceilings, dampness, and unpleasant sewage smell or strong tobacco odors. Many guests complain about the mattresses, describing them as old, uncomfortable, and having protruding springs, leading to poor sleep. Issues with ants and even bed bugs have been reported. The bathroom condition is often poor, with broken fixtures, lack of hot water, and showers that flood the floor. Additionally, thin curtains often fail to block out light, and noise levels from other rooms or outside can disturb rest.

Dining & Food Quality
Feedback regarding dining and food quality indicates a significant lack of on-site options. Many guests express disappointment that the hotel does not offer a buffet or a dedicated bar for coffee or drinks, despite some online information suggesting otherwise. There is no mention of a full-service restaurant for meals. Guests needing breakfast or other food services typically have to seek options outside the hotel, with a few mentioning a cafe across the street as an alternative. This absence of dining facilities means guests should plan to eat elsewhere for all meals during their stay.

Location & Accessibility
The hotel's location is a mixed point for guests. While some find it conveniently situated for specific purposes, such as proximity to PortAventura, many describe it as being far from the central location of the city, main attractions, and beaches. The surrounding neighborhood is often characterized as less appealing or "dodgy," particularly at night, which can make some guests feel uneasy. Public transport options, including bus stops, are available nearby, but services may be limited, especially in the evenings. Parking is primarily street-side and can be challenging to find, with no dedicated on-site parking mentioned, which adds to the inconvenience for those traveling by car.

Staff & Service
The staff generally receives mixed but often positive feedback, with many guests highlighting the friendly staff and helpful staff members, particularly the owners, who are described as welcoming and accommodating. The check-in process can be smooth for some, with staff providing useful local information. However, some guests report difficulties contacting the hotel or finding the reception unattended, especially for late arrivals, leading to frustration. While many appreciate the attentive service and family-run atmosphere, a few isolated incidents describe unhelpful or rude interactions, particularly when issues with room quality or billing arose.

Additional Information
Guests should be aware of the specific check-in procedures, as the reception may not always be staffed, especially for late arrivals, requiring prior communication. The hotel operates with a very basic hotel policy, focusing on providing economical accommodation without many additional services. Some guests note that the hotel's online photos may not accurately represent the current condition of the rooms, leading to unmet expectations. While the hotel is described as a family business, the overall experience is often characterized by its simplicity and lack of modern amenities, making it best suited for those prioritizing budget over comfort and extensive services.