HOTEL MYSTAYS PREMIER Sapporo Park

This hotel is highly regarded for its spacious rooms and its signature large public bath, offering a relaxing retreat for guests. Its convenient location near the metro station and Nakajima Park makes it an excellent choice for sightseers and families looking to explore the city, while couples can enjoy the tranquil atmosphere of the public bath. Business travelers also find the hotel suitable due to its accessibility and available amenities. Guests frequently praise the variety and quality of the breakfast options and the generally helpful demeanor of the staff. To enhance your stay, consider requesting a room on a higher floor for better views, and be mindful of public bath etiquette, especially during peak hours.

Facilities & Amenities
The hotel boasts a significant public bath area, which is a major draw for many guests. This facility includes a sauna, cold bath, and jacuzzi, with some sections offering an outdoor bath experience, particularly noted in the women's area. While the fitness center is available, some guests find its equipment limited or its operating hours restrictive. Wi-Fi connectivity is generally reported as easy and reliable throughout the property. For convenience, laundry facilities are available, though they can become crowded. Guests also appreciate the presence of vending machines and ice machines on various floors. The lobby offers a pleasant common area, and a coworking space is available for those needing to work. The women's changing rooms are notably equipped with Refa dryers.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed. While some guests find the room size adequate and even spacious, especially for Japanese standards, others describe rooms as cramped, particularly when extra beds are added, making it difficult to open luggage. The dated decor and overall age of the rooms are frequently mentioned, with observations of worn carpets, stains, peeling wallpaper, and a persistent musty smell in some areas. Most guests find the beds comfortable, though some note issues with pillow firmness. Noise levels from outside, neighboring rooms, or even internal building sounds can occasionally disturb sleep. Issues with the air conditioning system, often limited to heating only, lead to rooms being uncomfortably warm, and some guests report problems with the toilet and shower functionality, including inconsistent water temperature or low pressure.

Dining & Food Quality
The hotel offers an impressive array of breakfast options, allowing guests to choose from three distinct restaurants: a comprehensive buffet, a traditional Japanese restaurant, and a unique Western restaurant with a Snow Peak theme. Most guests highly commend the food quality and variety, highlighting fresh vegetables and local specialties such as seafood bowls, soup curry, and galettes. While the buffet is popular for its extensive choices, it can become crowded and noisy, especially during peak times, with some items occasionally running out. The Snow Peak restaurant is particularly praised for its pleasant ambiance and quality offerings. The Japanese breakfast is also well-received, though some guests note that the overall experience can be affected by long lines or the behavior of other diners.

Location & Accessibility
The hotel boasts a highly convenient central location, situated directly next to Nakajima Park and just a short walk from the subway station (Nakajima-Koen). This provides easy access to popular areas like Susukino, which is within a 10 to 15-minute walk, and Sapporo Station. For travelers arriving or departing by air, an airport bus stop is conveniently located nearby, often serving as the first stop, ensuring available seating. The proximity to a tram station further enhances city exploration. While parking is available on-site, it is paid and primarily consists of a multi-story mechanical system, which some guests find inconvenient for frequent in-and-out access, with limited flat parking spaces.

Staff & Service
The staff generally receives praise for being friendly and helpful, with many guests appreciating their polite and attentive service. The check-in process is often described as efficient, though some guests report delays during peak hours. While many interactions are positive, some guests have noted instances of staff being perceived as rigid or unhelpful, particularly concerning specific requests or in situations where a language barrier exists. Housekeeping services are provided daily, including towel replacement, but some reviews mention inconsistencies, such as unmade beds or overlooked cleaning spots like dirty carpets or unemptied waste. Overall, the staff's willingness to assist contributes positively to the guest experience, despite occasional isolated issues.

Additional Information
The hotel frequently hosts a significant number of international guests, particularly from certain Asian countries, which can sometimes lead to cultural differences in shared spaces like the public baths. The hotel is noted for its baby-friendly amenities, with some rooms specifically designed for families with infants, and thoughtful provisions like baby soap and changing facilities in the public bath area. Guests appreciate the availability of charging cables in rooms and a communal microwave for convenience. While the hotel offers a range of services, some guests have expressed concerns about the lack of clear communication regarding certain policies or the unexpected presence of a destination fee, though this is not a widespread complaint.