Hotel Nacional Inn Campos do Jordão

This hotel offers a charming and cozy atmosphere, often described as castle-like, with many guests highlighting its heated pool as a standout feature. Its architecture and beautiful views contribute to a memorable stay, making it an excellent choice for couples seeking a romantic getaway and families looking for comfortable accommodations with recreational options. The hotel's commitment to cleanliness, comfortable rooms, and exceptional staff service consistently receives high praise. For sightseers, the location provides convenient access to local attractions. To enhance your experience, consider that while the hotel is walkable to the city center, having a car or using ride-sharing services is advisable due to uphill climbs, especially at night.

Facilities & Amenities
Guests frequently commend the hotel's recreational offerings, particularly the large heated pool, which is consistently described as clean and wonderfully warm, making it a highlight for many, including families with children. Complementing the pool are well-maintained sauna and hot tub areas, providing excellent relaxation options. The hotel also features a game room for entertainment and a fitness center equipped with modern cardio machines and weights, catering to guests who wish to maintain their workout routines. While Wi-Fi is available throughout the property, some guests noted occasional inconsistencies with the signal in their rooms. Ample parking is provided, adding to guest convenience.

Cleanliness & Room Comfort
The hotel generally receives high marks for its cleanliness and the overall comfort of its rooms. Guests appreciate the spacious rooms, comfortable beds, and quality linens that contribute to a restful stay. Many rooms are equipped with effective heaters, ensuring warmth in cooler weather, and some boast beautiful views. The showers are often praised for good pressure and consistent hot water. However, some guests reported minor issues such as dust accumulation under beds, older towels, or the bathroom being somewhat small. Noise from corridors, the elevator, or adjacent rooms was occasionally mentioned, impacting the tranquility for a few guests.

Dining & Food Quality
The breakfast at the hotel is consistently lauded as a major highlight, with guests describing it as excellent, abundant, and varied. A wide array of options is available, including various cakes, fresh fruits, and different types of bread. The quality and freshness of the food are frequently emphasized, and the coffee is often singled out for its deliciousness. Many guests appreciate the availability of gluten-free and lactose-free options, demonstrating attentiveness to diverse dietary needs. The staff working in the breakfast area are also highly praised for their kindness and efficiency in replenishing items.

Location & Accessibility
The hotel boasts a favorable location, offering beautiful views and convenient access to the city's main attractions. It is situated relatively close to the Capivari center, making it accessible, though some guests note that walking involves an uphill climb on the return, especially at night. For this reason, many recommend having a car or utilizing ride-sharing services like Uber for easier transit to and from the center. The hotel's position also provides good access to other popular tourist spots such as Ducha de Prata and Pico do Itapeva. Ample parking is available on-site, further enhancing convenience for those traveling by car.

Staff & Service
The hotel's staff consistently receives outstanding praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the exceptional service from the reception team, who are described as welcoming, efficient during check-in, and always ready to assist with inquiries or requests. The staff in the breakfast area are also commended for their kindness and proactive service. Housekeeping is generally noted for maintaining clean rooms daily. Overall, the team's dedication to providing a positive and comfortable experience is a recurring theme, with many guests feeling well-cared for throughout their stay.

Additional Information
Guests should be aware that while the hotel offers a comprehensive breakfast, it does not provide lunch or dinner service, a common policy in the area. Some reviews indicate that the hotel's aesthetic, while charming, reflects an older style, with a few guests suggesting that certain rooms could benefit from renovation or updates to their furnishings and TVs. While Wi-Fi is available, some guests experienced connectivity issues in their rooms. The hotel offers a laundry service and a designated area for guests to iron their clothes. Some guests noted that certain rooms, particularly those near the elevator, can experience noise disturbances.