National is a mid-size lodging option which possesses air-conditioned rooms and an on-site restaurant. Situated in one of the busiest shopping districts Jerusalem has to offer, the hotel is a six-minute stroll from the historic Herod's Gate.
Warm and welcoming, the well-sized rooms at National incorporate a minibar, built-in saf,e and flat-screen TV. A private bathroom with toiletries is also standard with each room.
For exercise-conscious guests, the hotel has the advantage of a small fitness centre. A 24-hour reception is also on-hand at all times with multilingual staff members, while other features include free Wi-Fi and a business centre.
Al Watani Restaurant is the property's dining option. Along with modern takes on classical Middle Eastern cuisine, the restaurant serves international favourites – all of which use seasonal and locally sourced produce when possible.
Rockefeller Garden is a five-minute stroll from the hotel, while the Garden Tomb Jerusalem is eight minutes away on foot. Temple Mount is a 15-minute walk.
National Hotel Jerusalem is five minutes on foot from Herods Gate, one of the nine open gates to Jerusalem's Old City. This close proximity makes the hotel an optimal choice for pilgrims and tourists looking to visit the Western Wall, Church of the Holy Sepulchre, Dome of the Rock and the Old City's many other famed landmarks.
positive:
First class hosting by front desk personnel.
Guests are almost unanimous in their praise of the hotel's front desk staff. According to reports, guests arrive to a warm welcome, while the staff is always eager to help with tourist advice and more. So good is the customer service that some guests suggest that the staff makes the hotel.
positive:
Hotel restaurant receives praise.
Al Watani Restaurant, located on the hotel's fourth floor, has proven very popular with diners. Reports indicate that the food is good and the service matches.
Negative Reviews
negative:
East Jerusalem location can be off-putting.
National Hotel Jerusalem is located in East Jerusalem, a neighborhood that has a somewhat dubious reputation. Some guests do not feel comfortable walking the streets, especially after dark. Meanwhile, reports suggest that there are few options when it comes to dining in the local area.
negative:
Refresh needed for some accommodations.
According to past guests, some hotel rooms are in need of an update. Reports suggest that décor and furnishings in some rooms are showing signs of wear and tear, while a number of guests are critical of the condition of bathrooms.
negative:
Some rooms are a bit gloomy.
Several guests have pointed out that accommodations can be on the gloomy
side. This problem seems to be enhanced by poor in-room lighting.
All amenities
Wellness / Spa
Beauty salon
Hotel facilities
Business centre
Café
Entrance Hall/lobby
Express check-in
Elevator
Gym
Parking
Convenience store
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
On-site boutique shopping
Laundry service
WiFi in public areas
Room service
Hypoallergenic rooms
Doctor on site
Airport shuttle
Free WiFi in public areas
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Masks provided
Safe distance
Response protocol
Online check in/check out
New safety protocols
Cashless payment
Accessibility
Wheelchair accessible
Room facilities
Balcony (upon inquiry)
Ironing board
Television
Hairdryer
Central heating
Air conditioning
Desk
Safe
Cable TV
WiFi
Fridge
Free WiFi (rooms)
Dryer
Arrival / Departure
Check in: 14:00
Check out: 12:00
Contact
4 Al Zahra Street , Jerusalem , Israel Telephone: +972(2)6278880 | Fax: +972(2)6277007 | Official Homepage