Natura Resort & Spa

This tranquil jungle retreat offers a unique escape, with its signature feature being the stunning valley views and the pervasive sense of being immersed in nature. Many villas boast private pools that overlook the lush jungle, providing an unparalleled sense of seclusion and luxury. This makes the hotel an ideal choice for couples and honeymooners seeking a romantic and peaceful getaway, as well as nature lovers who appreciate the serene sounds of the forest and river. While some reviews mention it could suit families, the property's numerous steps and rustic charm are best appreciated by those seeking tranquility. To enhance your stay, guests recommend embracing the natural environment, including the occasional visits from local monkeys, and utilizing the convenient shuttle service for easy access to Ubud.

Facilities & Amenities
Guests consistently praise the hotel's array of facilities, which are designed to enhance relaxation and connection with nature. The main infinity pool is a highlight, offering breathtaking views of the valley and jungle, often described as a beautiful and well-maintained area for unwinding. Many villas feature their own private pools, providing an exclusive and intimate experience. The spa facilities are highly regarded, with guests enjoying relaxing massages that contribute to a sense of rejuvenation. Some villas also boast unique outdoor bathrooms and outdoor showers, allowing for an immersive natural bathing experience. While the jacuzzi is available, some guests noted it occasionally needed maintenance or warming. The hotel also provides Wi-Fi, though its strength can vary in individual rooms.

Cleanliness & Room Comfort
Feedback on room comfort and cleanliness is generally positive, with guests frequently highlighting the spaciousness of the villas, often described as being larger than expected. The comfortable beds are consistently praised for ensuring a restful night's sleep. Many rooms offer stunning jungle views, enhancing the overall ambiance. However, some guests noted that while the rooms are regularly cleaned, the property's age means certain areas, such as outdoor bathrooms or general furnishings, appear somewhat dated or worn and could benefit from a refresh. Due to the jungle setting, it is common to encounter bugs, ants, or even lizards inside, though mosquito nets are provided for sleeping. Some guests also reported issues with low water pressure or inconsistent hot water in showers, and occasional moldy smells in rooms.

Dining & Food Quality
The dining experience at the hotel receives mixed reviews. Most guests appreciate that breakfast is included, often served with a beautiful view from the restaurant overlooking the jungle. However, many find the breakfast variety to be limited, with some suggesting improvements to the coffee and tea offerings. The overall food quality for other meals, including room service, is frequently described as average, basic, or bland, with some guests wishing for more diverse menu options, particularly for vegetarian choices. Service speed at the restaurant can also be slow at times. Despite these points, the restaurant atmosphere and its scenic location are consistently praised, making the dining setting a pleasant experience even when the food itself does not always meet expectations.

Location & Accessibility
The hotel's location is a key aspect of its appeal, offering a peaceful jungle immersion while remaining conveniently accessible to Ubud. Situated a short distance from the town center, it provides a quiet escape from the bustling streets. Most guests find the walk into Ubud to be challenging due to hilly terrain, making a taxi or the hotel's complimentary shuttle service a necessity. The shuttle operates multiple times a day, providing easy access to and from the town. For those driving, guests advise using a narrow car due to very narrow streets leading to the property. While the location offers tranquility, guests should be aware of the numerous steps and hilly pathways within the resort, which may pose a challenge for those with mobility concerns.

Staff & Service
The staff and service at the hotel consistently receive overwhelmingly positive feedback, standing out as one of the most highly praised aspects of the guest experience. Guests frequently describe the team as exceptionally friendly, polite, helpful, and attentive, often going above and beyond to ensure a comfortable and memorable stay. From quick check-in processes to assisting with luggage, arranging transportation, or addressing specific requests like dietary needs, the staff's dedication to guest satisfaction is evident. Many reviews highlight their genuine warmth and willingness to assist with any need, contributing significantly to the overall positive atmosphere and making guests feel truly welcome and cared for throughout their visit.

Additional Information
Guests should be aware that while the hotel offers a serene jungle experience, this also means encountering natural elements such as monkeys visiting the property and the constant, soothing sounds of the river flowing below. The hotel is noted to be an older property, with many guests suggesting that certain areas could benefit from renovation or maintenance to address worn furnishings or peeling plaster. Some guests also reported that tiles around the property, especially near pools, can become slippery when wet, and some pathways have loose stonework or wood. Furthermore, guests should note that the complimentary bottled water provided daily may be insufficient for some, and additional water may need to be purchased. Light sleepers might consider bringing earplugs due to natural animal noises like roosters and frogs, particularly at night.