Holding a position of pride in the very heart of the French Quarter, the 1333-room, 3.5-star Marriott New Orleans features a swimming pool with sun terrace, parasols and sun loungers, a fitness center with work out gym, a business center with Internet connection, a stylish restaurant and a relaxing bar. Guest room amenities include a pleasing décor with contemporary furnishings including a work desk, coffee and tea making facilities, a flat-screen television with satellite channels, premium bedding, luxury linens, and en suite bathrooms with robes, hair dryer and complimentary toiletries. Marriott New Orleans features a 24-hour multi-lingual reception desk, a concierge service for assistance with car rentals, tickets and tours, currency exchange and free Wi-Fi. 5 Fifty 5, the hotel’s gourmet restaurant, features local cuisine and fresh seafood. Room service is available. The unique shops, galleries, restaurants, coffee shops, bars, lounges and lively nighttime entertainment of the French Quarter are located within a five-minute walk from the hotel.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests remark that the location of the hotel is perfect for exploring and enjoying the historic points of interest, cultural attractions, music venues, galleries, fine dining options, shops, and nightly entertainment of the famous New Orleans French Quarter. Guests report that the hotel is within a short stroll from Bourbon Street. .
Guests have high praise for the service staff, describing the staff as attentive, accommodating, cordial, and welcoming. Extending warm southern hospitality, the service is first-class and all guest requests are processed promptly. Check-in and check-out is expedited and luggage storage, dry cleaning and laundry services are available. Guests comment that the service is first-class and faultless.
With over 1600 rooms, the hotel is a second home to business travelers. The hotel features a business center with Internet access, over 80,000 square feet of conference, meeting, banquet and function rooms and parking is free. The venue is a brilliant choice for a business conference, wedding reception or grand gala event. The hotel features an event desk for help with planning events of any size. .
Returning guests are disappointed to see evidence of decline in the once grand hotel. Guests comment that the service is still stellar, the location perfect, and the food fabulous, however, guests remark that the hotel is now ready for a renovation as the building and furnishings are showing signs of wear and the property appears drab and dated.
Guests comment that the convention hotel is always busy, causing waiting time at the elevators, delays in check-in, and waiting for service response time. Guests suggest that when large groups are checking into the hotel or at busy times, additional personnel on the front desk would relieve the problem. .
Guests report dripping faucets, leaking showers, and clogged plumbing. .
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