NH Ancona

The hotel offers a distinctive stay, characterized by its elevated position providing panoramic views of the port and sea, making it a memorable choice for guests. This unique vantage point, combined with its proximity to the city center, makes it particularly appealing to sightseers and ferry travelers seeking convenience and scenic beauty. Business travelers also find it suitable for its central location and efficient services. Guests consistently highlight the exceptional friendliness and attentiveness of the staff, along with the high quality of the breakfast. While the hotel's decor is frequently noted as dated, its cleanliness and comfortable beds are often praised. For an enhanced experience, guests are advised to request a room with a sea view to fully appreciate the scenery. Be prepared for an uphill walk to the hotel, especially with luggage, and consider a taxi if mobility is a concern.

Facilities & Amenities
The hotel provides several key facilities, though feedback is mixed regarding their condition and functionality. Parking is available on-site, which many guests appreciate for its convenience, though there is some inconsistency in whether it is free or incurs a charge, and spaces can be limited. Wi-Fi connectivity receives varied comments; while some find it adequate, many report it as slow, unreliable, or requiring an upgrade, particularly in rooms. Guests note the presence of kettles, bathrobes, and eco-friendly amenities in rooms, adding to comfort. Some reviews mention a minibar, though it can be noisy. The air conditioning system is sometimes described as old or prone to issues, with some guests noting it being turned off overnight. The hotel also features a welcoming corner with water and sweets in the lobby, a thoughtful touch appreciated by many.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, though the dated decor is a recurring theme. Many rooms are described as clean and well-maintained, with comfortable beds and high-quality linens ensuring a restful stay. However, some guests report issues such as dust, hair, or even mold in bathrooms, indicating occasional lapses in cleaning standards. The furnishings and overall style are frequently noted as being from the 1980s, with some elements like wallpaper, bathroom tiles, and fixtures showing signs of wear and tear, and a need for renovation. Bathrooms are often described as small, with narrow shower-tubs, and some guests experienced issues with inconsistent hot water or leaking showerheads. Noise levels receive mixed comments, with some rooms being quiet, while others experience street noise or sounds from the elevator. The availability of power outlets is sometimes limited.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent, rich, and varied. Many highlight the wide selection of options, including local delicacies, fresh ingredients, and a good range of sweet and savory items like homemade cakes and pastries. The breakfast experience is further enhanced by the dining area's panoramic views of the port and sea, creating a pleasant atmosphere. Feedback on the hotel's restaurant for dinner is more mixed. While some guests commend the food quality and attentive service, others find the menu limited, the prices high, and the atmosphere cold, particularly when the restaurant is not busy. It is also noted that the restaurant and bar may be closed on certain evenings, especially weekends, which can be inconvenient for guests expecting on-site dining options.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated within easy walking distance of the city center, various attractions, and shopping areas. Its proximity to the port is a significant advantage, especially for guests traveling by ferry, offering quick and easy access. The hotel's elevated position provides stunning views of the harbor and the city below, which is a major draw for many. However, this elevated location also means a steep uphill walk to reach the hotel, which can be challenging, particularly for those with heavy luggage or mobility concerns. While the train station is also within walking distance, the uphill climb should be considered. Guests often recommend taking a taxi to avoid the strenuous ascent.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, being a standout feature of the guest experience. Guests frequently commend their friendliness, helpfulness, and professionalism, noting that staff members go out of their way to ensure a comfortable stay. The check-in and check-out processes are often described as quick and efficient. Many reviews highlight the attentive service provided by reception, housekeeping, and restaurant staff, who are praised for their willingness to assist with requests, such as room changes or arranging taxis. Specific individuals are mentioned for their kindness and dedication, contributing to a warm and welcoming atmosphere. The staff's commitment to excellent service is a recurring theme, making guests feel valued and at home throughout their stay.

Additional Information
The hotel's age and the need for renovation are frequently mentioned across reviews, with many guests noting that while the property is well-maintained, its overall aesthetic and some amenities feel outdated for a four-star establishment. Despite this, the hotel is generally praised for its cleanliness. Guests appreciate thoughtful welcome amenities such as water, sweets, and eco-friendly toiletries, including bathrobes and toothbrushes in some rooms. The hotel offers a pet-friendly policy, which is a convenience for those traveling with animals, though a surcharge may apply. Some guests have noted rigid policies, such as strict breakfast opening times, which can be inconvenient for early departures. While the hotel aims to provide a comfortable stay, some guests feel the value for money is not always commensurate with the dated facilities.