NH Berlin Kurfürstendamm

This hotel offers a prime urban retreat, distinguished by its central location near the Ku'damm, making it an ideal base for exploring the city. Guests consistently highlight the hotel's excellent breakfast, modern and comfortable rooms, and the exceptionally friendly and helpful staff. It caters well to a diverse range of travelers, including sightseers and couples looking to explore Berlin's attractions, business travelers seeking convenience and comfort, and families who appreciate the spacious accommodations and accessible transport links. To enhance your stay, consider requesting a room away from the railway tracks if you are sensitive to noise, and be sure to indulge in the highly-praised breakfast offerings.

Facilities & Amenities
The hotel provides a range of facilities to enhance guest comfort. Most guests found the fitness center to be adequately equipped for basic workouts, though some noted its limited size and operating hours, which are not 24/7. The sauna is available for relaxation, though some reviews mentioned it being part of a renovation area or having access issues. Wi-Fi connectivity generally receives positive remarks, though a few guests experienced inconsistent service or noted the option for a paid premium connection. While the elevators are generally functional, some guests reported occasional issues or slow service. In-room amenities such as coffee machines, tea-making facilities, and complimentary water are widely appreciated, along with a welcoming station offering cookies and water in the lobby.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, describing rooms as spotless, well-maintained, and modern. The beds are frequently highlighted for their exceptional comfort, often described as spacious with excellent mattresses and soft pillows, ensuring a restful night's sleep. Rooms are generally perceived as spacious and well-appointed, though some guests found the bathroom to be on the smaller side. In-room amenities like shampoo, conditioner, lotion, and hairdryers are provided. While many rooms offer a peaceful stay, some guests reported significant train noise, particularly in rooms facing the railway tracks, even with windows closed. Others noted street noise if windows were opened, especially in centrally located rooms, and some experienced issues with the air conditioning.

Dining & Food Quality
The hotel's breakfast consistently receives glowing reviews, often described as a highlight of the stay. Guests commend its extensive variety, high quality, and delicious options, including fresh produce, vegetarian and vegan choices, and unique items like smoothies, Avocado-Taco, maple bacon, and miso soup. While the buffet is generally well-stocked, a few guests noted that items might not be replenished as quickly after 9 AM, and some specific items like fried eggs are available upon request. The hotel also features an attached restaurant and a popular bar that often hosts live piano music, creating a pleasant evening atmosphere for guests to enjoy cocktails and light fare.

Location & Accessibility
The hotel boasts an outstanding central location, making it incredibly convenient for exploring Berlin. It is situated just steps away from the famous Ku'damm, offering immediate access to extensive shopping opportunities, a wide array of restaurants, and vibrant cafes. Its proximity to public transportation is a major advantage, with both S-Bahn and U-Bahn stations within a few minutes' walk, providing easy access to all major attractions, the Messe, and the airport. For guests arriving by car, parking is available on-site in a connected garage, though it is noted to be an additional cost, typically ranging from 19 to 22 Euros per day, with the convenience of leaving the car after checkout.

Staff & Service
The hotel staff consistently receives high praise for their exceptional friendliness and helpfulness. Guests frequently commend their attentive and courteous demeanor, noting their willingness to go above and beyond to assist with requests and ensure a pleasant stay. The check-in and check-out processes are generally described as quick, seamless, and efficient. Many guests reported receiving complimentary room upgrades, which significantly enhanced their experience. The staff's responsiveness to any issues, such as room problems or Wi-Fi connectivity, is also highlighted as a positive aspect, contributing to an overall sense of being well-cared for. Additionally, the hotel offers convenient luggage storage for guests before check-in or after check-out.

Additional Information
The hotel has recently undergone renovations, resulting in modern and refreshed interiors that guests appreciate. While the hotel generally offers a comprehensive experience, some guests noted that the gym operates with limited hours and is not accessible 24/7. For those assigned rooms in the annex building, access may involve crossing a parking garage, which some found slightly inconvenient. Guests who are members of the hotel's rewards program often benefit from perks such as room upgrades. The rooms are well-equipped with high-quality toiletries, including shampoo, conditioner, and lotion. However, some guests noted the absence of a minibar or complimentary slippers and bathrobes in the rooms.