Positive Reviews
positive:
Close to everything
Guests love the central location of the hotel, which allows for walking to a lot of tourist attractions and also provides convenient access to the train station, which is only one block away. Even guests arriving by plane appreciate the quick 20-minute car ride to the hotel. .
positive:
A chocolate lover's dream
The hotel's chocolate boutique and factory is quite the unique attraction, and guests report that you can smell its delicious flavors throughout the entire hotel. The available samples only add to the experience, and guests state that prices for bulk purchases are quite enticing. .
positive:
Professional staff
Guests report that the employees are accommodating and friendly, particularly the 24-hour reception staff. .
Negative Reviews
negative:
Unpredictable elevator
Several guests report that the elevator is not always functioning and if it is, there is an odor and a lot of noise involved. .
negative:
Central location includes vibrant nightlife
Rooms overlooking the square tend to get quite noisy, especially at night when you are trying to sleep. However, that is the downside to being in such a central location, which is why a lot of guests do not mind the slight disturbance. However, if you want a good night's sleep, you might want to opt for a room that is not facing the street. .
negative:
Only partially renovated
Guests suggest that the hotel should be undergoing some renovation, as the first impression is not a pleasant one. Even though the hotel has been partly refurbished as is evident in the executive suites or the conference center, guests cite stained carpets, a dated-looking lobby and old furniture. .