NH Collection Antwerp Centre

This hotel offers an exceptional stay, primarily distinguished by its prime location directly opposite the Central Station, making it an ideal choice for rail users and sightseers eager to explore the city. Guests consistently highlight the friendly and professional staff, the spotless cleanliness of the rooms, and the truly outstanding breakfast as key elements of their positive experience. The hotel's modern and comfortable ambiance also appeals to business travelers seeking convenience and a quiet environment, while families and couples appreciate the spacious accommodations and attentive service. To maximize your stay, consider indulging in the highly praised breakfast buffet and take advantage of the hotel's excellent public transport links for easy city exploration.

Facilities & Amenities
The hotel provides a welcoming and comfortable environment with a pleasant lobby and a well-regarded bar that serves good cocktails, though some guests noted limited operating hours. While the fitness center is available, some found it to be small with limited equipment. Guests appreciate the convenience of coffee making facilities in their rooms and the availability of infused water in the lobby. Free Wi-Fi is consistently praised for its reliability. For those arriving by car, underground parking is available, though guests frequently mention it can be quite expensive. The overall design and modern feel of the common areas contribute to a relaxing atmosphere.

Cleanliness & Room Comfort
Guests overwhelmingly praise the hotel's commitment to cleanliness, describing rooms as spotless and well-maintained. The beds are frequently highlighted as very comfortable, ensuring a restful night's sleep, though some guests found the mattresses to be quite firm. Rooms are generally described as spacious and modern, equipped with useful amenities like Nespresso machines, fridges, and ample storage space. Despite the hotel's proximity to the train station, most guests found their rooms to be remarkably quiet due to effective soundproofing. The bathrooms are clean and well-appointed, featuring good showers with both rain and handheld options, though a few guests noted minor issues with water pressure or drainage.

Dining & Food Quality
The hotel's breakfast consistently receives glowing reviews, often described as exceptional, amazing, and a highlight of the stay. Guests are impressed by the extensive variety of options, including fresh, high-quality produce, a wide selection of hot and cold items, and freshly squeezed orange juice. Many appreciate the option for made-to-order egg dishes and omelets, adding a personalized touch to the buffet. The breakfast room itself is noted for its beautiful decor and spacious, pleasant ambiance. While the hotel offers a bar that serves some food, some guests found the menu to be limited, and traditional room service is not available, requiring guests to collect orders from the bar.

Location & Accessibility
The hotel boasts an excellent location directly opposite the Antwerp Central Station, making it incredibly convenient for guests arriving by train or planning day trips. This proximity also provides easy access to various public transport options, including trams and the metro. The hotel is within comfortable walking distance (typically 10-25 minutes) of the city center, including major shopping areas, restaurants, and popular attractions like the old town. While the immediate vicinity is part of the diamond quarter, some guests noted that the area directly outside the hotel has fewer dining options compared to the city center. Parking is available in an underground garage, though it is often cited as being expensive.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, professionalism, and attentiveness. Guests frequently highlight their welcoming demeanor and willingness to go the extra mile to ensure a pleasant stay. The check-in and check-out processes are described as quick, smooth, and efficient. Staff members are noted for their helpfulness in accommodating various requests, from providing extra amenities to assisting with luggage storage. Many reviews commend the staff's ability to resolve issues promptly and effectively, contributing significantly to a positive guest experience. The overall impression is one of dedicated service that enhances the comfort and enjoyment of visitors.

Additional Information
Guests frequently appreciate the hotel's rewards program benefits, which often include perks like complimentary late check-out, providing added flexibility for travel plans. The hotel's lobby is often noted for its pleasant and distinctive aroma, contributing to a welcoming first impression. While the hotel generally maintains high standards, some guests have found the bar and restaurant hours to be somewhat limited, which can be inconvenient for late-night dining or drinks. Additionally, a recurring point of feedback concerns the firmness of the mattresses, which, while comfortable for many, may not suit all sleep preferences.