NH Collection Berlin Mitte Friedrichstrasse

This hotel stands out for its unbeatable central location, situated directly next to the Friedrichstraße train station, offering unparalleled access to public transport and major attractions. This makes it an ideal choice for sightseers eager to explore the city's landmarks, business travelers needing convenient transport links, and families seeking easy access to amenities and sights. Guests consistently highlight the hotel's spacious and clean rooms, comfortable beds, and an excellent breakfast experience. To enhance your stay, consider utilizing the hotel's eco-friendly initiative by forgoing daily room cleaning in exchange for a complimentary drink, and if sensitive to noise, requesting a room away from the train tracks is advisable.

Facilities & Amenities
Guests appreciate the hotel's well-maintained fitness center and saunas, providing options for relaxation and exercise. The hotel also features a pleasant lobby bar where guests can unwind. Free Wi-Fi is available, ensuring connectivity throughout the stay. A notable eco-friendly initiative allows guests to opt out of daily room cleaning in exchange for a token redeemable for a free drink, which is widely appreciated. While there is no mention of a swimming pool, the available wellness facilities and the convenience of ice machines contribute positively to the guest experience.

Cleanliness & Room Comfort
Rooms are consistently described as spacious and clean, with many guests praising the ability to open windows for fresh air. The beds are generally found to be comfortable, though some guests noted them as too firm, and sofa beds were occasionally less comfortable for adults. While the hotel generally boasts good soundproofing, especially with windows closed, some reviews mentioned audible train noise from the nearby station or noise from guests above. Bathrooms are typically clean and well-equipped, featuring amenities like hairdryers and magnified mirrors, though a few guests reported issues with drainage or mold in the shower area. In-room amenities like coffee makers, kettles, and minibars are also appreciated.

Dining & Food Quality
The breakfast at the hotel receives overwhelmingly positive feedback, frequently described as superb, excellent, and delicious. Guests are impressed by the wide variety of options available, including fresh fruits, pastries, cereals, and hot dishes like cooked-to-order omelets. The quality and freshness of the food are consistently highlighted, making it a significant draw for many visitors. The restaurant and bar areas are also noted for their pleasant atmosphere and good service, providing enjoyable dining experiences beyond breakfast.

Location & Accessibility
The hotel's central location is its most celebrated feature, positioned directly opposite the Friedrichstraße station. This provides exceptional access to all forms of public transport, including trains, S-Bahn, U-Bahn, and trams, with direct links to the airport. Many of Berlin's key tourist sites, such as the Brandenburg Gate, Museum Island, and the Admiralspalast, are within easy walking distance. The surrounding area is bustling with numerous restaurants, cafes, and shops, adding to the convenience. While parking is available, some guests found the cost to be quite high.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight the quick check-in process and the staff's willingness to accommodate requests, such as early check-ins, late check-outs, and room changes. The concierge service is particularly commended for providing valuable information and assistance with travel arrangements and local attractions. Many reviews mention specific instances of staff going above and beyond, contributing significantly to a positive and welcoming atmosphere throughout the stay.

Additional Information
The hotel offers a pet-friendly policy, though guests should be aware that a significant daily fee applies for pets. A popular eco-friendly initiative allows guests to decline daily room cleaning in exchange for a complimentary drink voucher, which is well-received. Some guests who are members of the hotel's rewards program reported receiving benefits such as room upgrades. The hotel also provides a convenient tourist information desk within the premises, offering helpful advice and resources for exploring the city.