Hotel NH Collection Madrid Paseo del Prado (Madrid, Spain)

Hotel NH Collection Madrid Paseo del Prado (Madrid, Spain)

About NH Collection Madrid Paseo del Prado

Set in the beautiful city of Madrid, NH Collection Madrid Paseo del Prado features a Neo-Baroque design and offers lovely views of the Neptune Fountain. This four-star hotel is only a two-minute walk from the Thyssen-Bornemisza Museum. All of the 114 rooms have classic designs. Some rooms have Jacuzzis and four-poster beds. The linens have sophisticated patterns. Furthermore, each room is equipped with a minibar and a television with satellite channels. The hotel features a business centre, a fully equipped rooftop gym, and a conference hall.  There are five meeting rooms with modern audio-visual equipment on-site. Moreover, free Wi-Fi is available in all areas of the hotel. Estado Puro Restaurant specialises in Spanish dishes with a modern twist. It houses an award-winning Michelin star chef. From NH Collection Madrid Paseo del Prado, the Prado Museum is a three-minute walk away. El Retiro Park can be reached through a five-minute walk.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Plaza Cánovas del Castillo, 4, 28014, Madrid, Spain

Rating overview

trivago Rating Index based on 1606  reviews from:
  • Location
    Excellent  9.4 / 10
  • Rooms
    Very good  8.1 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews


Amazing bathroom design.

The bathrooms are big and have great layouts. The bathroom floors do not get flooded and the toiletries are of good quality. All amenities are modern. In addition, the water supply is stable and the showers emit strong currents of water.


Picture perfect views can be seen.

Your trip to Madrid will be extra special, thanks to the NH Collection Madrid Paseo del Prado. You are encouraged to book the rooms with Jacuzzis to make the most of your stay. All rooms boast spectacular views of the Fountain of Neptune, Prado Museum, and the Paseo.


Helpful and honest staffs.

The staff never hesitates to help you in any way they can. The employees go out of their comfort zones to bring you the VIP treatment you deserve. For example, if you lost valuables while exploring Madrid, the staff contacts the police until your things are found.

Negative Reviews


Walls have few scratches.

Some rooms have wallpaper which are torn, scratched, or stained. However, the marks are not that big. The overall ambience of the rooms is not affected by these things. In addition, the rooms have brilliant lighting, elegant designs, and big spaces, so you won’t mind this issue.


Minor issues with the air conditioners.

Some air conditioners emit strange noise or have leaks. If you are troubled by these issues, please call the staff. Someone will come to fix the problem as soon as possible. In the meantime, you can opt to open the windows and use electric fans.


Language barrier.

Most of the employees cannot speak English well enough to understand you the first time you speak. You have to construct your sentences as simple as possible. Moreover, you are advised to talk to the manager directly or to the staff at the front desk to avoid misunderstandings.

All amenities

Hotel facilities
  1. Business centre
  2. Café
  3. Entrance Hall/lobby
  4. Elevator
  1. Wheelchair accessible
Room facilities
  1. Bathtub (upon inquiry)
  2. Shower
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 12:00


Plaza Cánovas del Castillo, 4 , 28014 , Madrid , Spain
Telephone: +34 91 398 56 978 | Fax: +34(91)4292887 | 

Cleanliness policies

  • New safety protocols
  • Regular disinfection
  • Safe distance

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