NH Geneva Airport

The hotel is a highly convenient choice for travelers due to its excellent airport shuttle service, which is frequently praised for its punctuality and efficiency, making it a signature feature. Guests consistently highlight the friendly staff and the hotel's overall cleanliness, contributing to a pleasant stay. The spacious rooms and comfortable beds are also frequently mentioned as key positives. This hotel is particularly well-suited for layover guests and business travelers attending events at CERN or needing quick airport access. Sightseers and families also find it appealing, especially with the provision of a free public transport pass that simplifies city exploration. To make the most of your stay, it's advisable to confirm shuttle operating hours if you have a very early morning flight, and definitely take advantage of the complimentary public transport pass to explore Geneva.

Facilities & Amenities
Guests find the hotel's facilities generally convenient, though some aspects receive mixed reviews. The Wi-Fi is available, though some guests noted that a "proper" connection might incur an extra charge, especially for certain room types. Rooms are equipped with a coffee machine, which is a welcome amenity for many. The gym and sauna are available for guest use, but some reviews indicate that the gym is below standard, smaller than expected, and not as depicted in promotional images, with the sauna also described as old and small. While there isn't a swimming pool, the presence of these wellness options is appreciated by some. The hotel also offers ice machines and vending machines for added convenience.

Cleanliness & Room Comfort
The hotel consistently receives high praise for its cleanliness, with guests frequently describing rooms as immaculate, spotless, and well-maintained. The spacious rooms are a significant positive, often noted for their modern design and comfortable ambiance. Guests frequently commend the comfortable beds and high-quality linens, ensuring a restful night's sleep. Modern bathrooms are also highlighted as well-appointed. However, feedback on noise levels is mixed; while many find the rooms quiet, some report disturbances from airport operations, corridor noise, or service rooms. Additionally, temperature control in rooms can be an issue, with several guests finding their rooms too warm and struggling to adjust the heating effectively.

Dining & Food Quality
The hotel's breakfast consistently receives glowing reviews, often described as amazing, excellent, and a highlight of the stay. Guests appreciate the wide variety of options available, including numerous healthy options, making it a worthwhile addition to their booking. The quality of the food and the attentive service during breakfast are frequently commended. Feedback on the hotel's restaurant for dinner is more varied. While some guests found the food delicious, excellent, and enjoyed the pleasant atmosphere, others described it as expensive, fair, or of poor quality, with some specific dishes like meat receiving criticism for being "chewy."

Location & Accessibility
The hotel's airport proximity is a primary advantage, making it an ideal choice for layovers or early flights, facilitated by a reliable shuttle service. While not within walking distance of the airport, the shuttle bridges this gap effectively. Its location is also highly convenient for those visiting CERN. Although situated in an industrial area somewhat removed from downtown, the hotel provides a valuable public transport pass upon arrival, allowing guests tram access to the city center within approximately 20 minutes. Underground parking is available and praised for being spacious and secure, though its cost is a recurring point of discussion among guests.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the welcoming attitude of the reception team, who are often commended for their attentiveness and willingness to assist with queries, recommendations, and early check-ins. The shuttle drivers are also noted for their punctuality and courteous demeanor. The check-in process is generally described as quick and efficient, though a few guests experienced delays due to limited staff at peak times. Overall, the commitment of the staff, including housekeeping, to providing excellent service significantly enhances the guest experience.

Additional Information
A significant benefit for guests is the free public transport pass provided upon arrival, which covers all means of transport in Geneva for the duration of the stay, offering substantial value for exploring the city. While underground parking is available and appreciated for its security and spaciousness, guests should be aware that it comes with a notable daily fee, which some consider expensive. For those arriving early, the hotel may offer early check-in options, though this can sometimes incur an additional charge, depending on availability and the specific time requested. The hotel is also noted for its overall modern and clean aesthetic.