Nord Easy Connect

This hotel offers a vibrant urban experience, distinguished by its rooftop bar featuring panoramic city views and live music, alongside a dedicated coworking space that caters to modern needs. Its prime location places guests at the heart of the city, making it an excellent choice for sightseers eager to explore local attractions and business travelers seeking convenience and productivity. Couples can enjoy romantic evenings at the rooftop, while families appreciate the comfortable accommodations and diverse breakfast options. To enhance your stay, consider clarifying your room type preference upon booking, especially regarding bathroom layouts, and be mindful of the additional cost for on-site parking.

Facilities & Amenities
The hotel provides a range of facilities designed for both leisure and productivity. Guests can enjoy a rooftop pool offering impressive city views, though some noted occasional issues with its cleanliness or limited operating hours. The adjacent gastrobar on the rooftop is a popular spot for evening entertainment and drinks. For those needing to work, a well-equipped coworking space with reliable Wi-Fi is available. Additionally, the hotel features a convenient cafeteria and a restaurant, providing various dining options throughout the day. While the hotel aims to offer a comprehensive experience, some guests found the pool area to be more integrated with the bar, limiting traditional poolside relaxation.

Cleanliness & Room Comfort
While some guests found their rooms to be clean and well-maintained, a notable number reported inconsistencies in cleanliness, including issues with dirty floors, uncleaned bathrooms, and the presence of mold or even small cockroaches in some instances. Housekeeping service was frequently cited as inconsistent, with rooms not being swept or trash removed daily, and towels not always replenished. Despite these concerns, many guests praised the comfortable beds and the generally new appearance of the rooms. However, the bathroom design received mixed feedback, with many finding them small or poorly configured, leading to water splashing outside the shower box or the sink being inconveniently located near the bed. Air conditioning units were sometimes reported to be weak or leaking.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its variety and quality, offering a wide selection of fruits, breads, cakes, and hot dishes. Guests particularly enjoyed the option of freshly made tapioca and eggs prepared to order. The breakfast staff are frequently commended for their attentiveness and friendly service, ensuring a pleasant start to the day. While the overall food quality is good, some guests noted that certain items, like hot dishes, could be cold if not consumed immediately, and replenishment of popular items could be slow during peak hours. The hotel also features an on-site restaurant and a cafeteria, providing additional convenient dining choices.

Location & Accessibility
The hotel boasts an excellent location, placing guests within easy walking distance of Tambau beach and the popular crafts market. Its proximity to various restaurants, pharmacies, and supermarkets adds to the convenience, allowing guests to access most necessities on foot. The area is well-connected, providing easy access to other parts of the city and tourist attractions. While the location is highly advantageous for exploring, some guests expressed minor concerns about the immediate surroundings late at night. Parking is available on-site, though it is a paid service, and some guests reported challenges with the steep garage ramp or limited space during busy periods.

Staff & Service
The staff at this hotel generally receive high commendation for their friendliness, attentiveness, and helpfulness. Guests frequently highlight the positive interactions with reception staff, who are often described as welcoming and efficient during check-in and check-out. The breakfast team is particularly praised for their cheerful demeanor and proactive service, ensuring a pleasant dining experience. While the majority of feedback on service is positive, some guests experienced delays in addressing maintenance requests or inconsistencies with housekeeping. A few isolated comments mentioned instances of staff appearing indifferent or arrogant, but these were not representative of the overall guest experience.

Additional Information
Guests should be aware that parking is available but incurs an additional daily fee, and the garage entrance can be challenging due to a steep ramp. The hotel's rooftop bar is a popular feature, offering entertainment and views, but it operates with specific hours and may have a cover charge for non-guests, which can impact the atmosphere for hotel residents. The unique coworking space is a significant amenity for those needing to work remotely. Some guests noted that the hotel's room key card is also required to operate the elevators, a security measure. There were recurring comments about the quality of the toilet paper provided and the lack of "Do Not Disturb" signs, leading to staff entering rooms without prior authorization.