Hotel Nyack, a JdV by Hyatt Hotel

The hotel offers a distinctive experience, characterized by its industrial chic decor and unique vibe, stemming from its history as a renovated factory. This signature feature creates a memorable atmosphere that sets it apart from typical accommodations. Guests frequently commend the comfortable beds and the generally clean rooms, contributing to a pleasant stay. The on-site restaurant also receives consistent praise for its quality dining and inviting ambiance. The hotel is particularly well-suited for couples seeking a stylish getaway, business travelers due to its convenient location, and pet owners as it offers a welcoming environment for furry companions. While many families enjoy the spacious rooms, some note that the hotel's lively event schedule might not be ideal for those seeking early quiet nights. To enhance your visit, consider requesting a room away from event spaces if you are sensitive to noise, and be sure to explore the highly-rated dining options available on-site.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance the guest experience. The outdoor pool is a popular feature, especially during warmer months, offering a refreshing escape and a pleasant area for relaxation. While some guests find the fitness center adequate for a basic workout, a few have noted occasional cleanliness issues or limited equipment. Free Wi-Fi is consistently available and praised for its excellent speed, ensuring guests can stay connected. Rooms are equipped with a mini-bar, though some guests find the prices for items to be high. The hotel also offers EV chargers, a convenient amenity for electric vehicle owners, although availability can sometimes be limited to a single working unit. The spacious lobby areas are appreciated for their inviting and comfortable atmosphere, providing ample space for guests to relax or socialize. The hotel is also a popular venue for hosting events, which can sometimes impact the availability of certain common areas.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, with many describing the rooms as spacious, modern, and well-maintained. The comfortable beds and high-quality linens are frequently highlighted, ensuring a restful night's sleep for most visitors. However, some guests have reported specific cleanliness issues, such as sticky floors, the presence of ants or spiders, or unkempt bathrooms with dirty grout or unflushed toilets. In-room amenities vary, with some guests noting the lack of microwaves and limited mini-fridge space due to stocked items. While coffee makers are provided, some have been found to be non-functional. A significant recurring concern is the noise levels within the hotel; guests frequently mention thin walls allowing sounds from neighboring rooms, including conversations and television, to be easily heard. Additionally, music from downstairs events and highway traffic can be disruptive, particularly for rooms facing the thruway, impacting overall sleep quality.

Dining & Food Quality
The on-site restaurant, Farm, consistently receives high praise for its food quality and inviting atmosphere. Guests frequently describe the dishes as delicious and well-prepared, with many highlighting specific menu items like the French toast or various dinner options. The bar is also a popular spot, known for its good drinks, friendly bartenders, and lively ambiance, often hosting events like Salsa Night. Breakfast is generally considered good to above average, with a solid buffet selection, though some guests find the options limited or the pricing high for what is offered. Complimentary homemade granola bars and coffee in the lobby are a welcome touch for a quick morning bite. While room service is available, some guests have reported inconsistencies with order accuracy or availability, suggesting it can be a mixed experience. Overall, the hotel's dining facilities are a significant draw, contributing positively to the guest experience.

Location & Accessibility
The hotel boasts a highly convenient location, situated directly off the highway, providing easy access for travelers. Its proximity to the Tappan Zee Bridge and major routes makes it an ideal stopover or base for exploring the region. Guests appreciate being close to downtown Nyack, which offers various shopping and dining options, often within walking distance or a short drive. The hotel also serves as a practical choice for those visiting nearby attractions in the Lower Hudson Valley, including hospitals and other local points of interest. Free parking is available on-site, which is a significant advantage for guests with vehicles, though some have noted that finding a spot can be challenging during peak event times, and certain areas of the lot may be dimly lit. Despite its highway-adjacent position, many guests find the overall accessibility and convenience of the location to be a major benefit.

Staff & Service
Feedback on staff and service is varied, though many guests commend the friendly staff for their helpfulness and professional demeanor. Numerous reviews highlight positive interactions with front desk personnel and restaurant staff, praising their attentiveness and willingness to assist. The quick check-in process is often mentioned as a smooth start to the stay. However, some guests have reported less positive experiences, including instances of rude or dismissive staff at the front desk, particularly concerning unexpected fees or room issues. While staff are often praised for problem resolution when issues arise, such as room changes due to noise or maintenance, other guests have found their concerns, like missing amenities or lost items, to be inadequately addressed. Housekeeping is by request, which some guests find inconvenient, reporting instances of missed service or failure to replenish supplies. Event staff, however, consistently receive high marks for their accommodating service.

Additional Information
Guests should be aware of the hotel's destination fee, a daily charge that often comes as an unexpected addition to the bill. While this fee is said to cover amenities like parking and Wi-Fi, many guests feel its value is unclear and that it lacks transparency. The hotel maintains a pet-friendly policy, welcoming guests traveling with their animals, though finding convenient outdoor areas for pets can sometimes be a challenge. For loyal visitors, rewards program benefits are often appreciated, including potential room upgrades and other perks. It is important to note that rooms typically do not include in-room microwaves, which can be an inconvenience for guests wishing to heat their own food. Some guests have also observed frosted windows on lower floors, which can limit natural light and views. The hotel's unique history as a converted industrial building contributes to its distinctive design, but also means certain features, like the sliding bathroom doors, may not offer full privacy.