Hotel Ocean

This hotel is celebrated for its exceptional family-friendly atmosphere and extensive amenities, making it a standout choice for those traveling with children. Its signature feature is the comprehensive suite of services designed to delight young guests and ease the burden on parents, from dedicated play areas to thoughtful provisions. Guests consistently highlight the generous complimentary offerings, including a popular lounge with free drinks and snacks, and a highly-rated breakfast buffet. The hotel is an ideal fit for families seeking a stress-free and engaging stay, as well as couples and solo travelers who appreciate convenience, value, and a lively, welcoming environment. To maximize your experience, take full advantage of the complimentary lounge services and be mindful of parking limitations if traveling with a larger vehicle.

Facilities & Amenities
Guests frequently praise the wide array of facilities and amenities available, significantly enhancing their stay. A standout feature is the 12th-floor lounge, offering complimentary alcoholic beverages like beer and awamori, along with soft drinks and soft-serve ice cream, often available for extended hours. The hotel provides various play areas for children, including a lobby play corner, a charming candy house, and a selection of toys and books. Practical amenities include a shampoo bar and pillow bar, allowing guests to customize their comfort. For families, essential baby items such as diapers, wipes, strollers, and even bottle warmers are readily available. While the outdoor pool is a hit with children, some guests note its seasonal availability or limited hours. Laundry facilities with washer/dryers are provided, though they can be in high demand.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is generally positive, though with some mixed observations. Many rooms are described as clean and well-maintained, with comfortable beds and quality linens ensuring a restful sleep. However, some guests found the standard rooms to be small or tiny, particularly the unit bathrooms, which can feel cramped. While tatami-style rooms are noted for being spacious, noise can be an issue, with some reviews mentioning poor soundproofing allowing sounds from adjacent rooms or the hallway to be audible. Amenities like hair irons and office supplies are appreciated, but some guests noted a limited number of electrical outlets. A few isolated comments mentioned an old or musty smell in rooms, or minor issues like water stains or a dirty bed sheet, though these appear to be exceptions.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast buffet, receives widespread acclaim for its quality and variety. Guests consistently describe the breakfast as delicious, yummy, and a highlight of their stay, often featuring an extensive selection of Okinawan cuisine, including local specialties like Goya Champuru and Okinawa soba. The buffet also offers fresh options like sashimi and a popular soft-serve ice cream machine. Beyond breakfast, the 12th-floor lounge provides complimentary snacks and soft-serve ice cream throughout the day, and a limited-quantity nightly Okinawa soba service, which is highly praised. Many guests feel the food offerings alone provide significant value, making it a memorable part of their trip.

Location & Accessibility
The hotel boasts an excellent and convenient location, situated at one end of Kokusai Dori, Okinawa's main shopping and entertainment street. This allows for easy walking access to numerous shops, restaurants, and attractions. It is also just a short five-minute walk from Makishi monorail station, providing convenient access to Naha Airport and other parts of the city. Nearby amenities include convenience stores and a 24-hour supermarket, making it easy for guests to purchase essentials. While the location is highly praised, parking can be a challenge. The hotel's own parking garage has a height restriction, meaning larger vehicles like SUVs or minivans often cannot fit, requiring guests to use more expensive nearby coin parking lots, which can sometimes be difficult to find.

Staff & Service
The staff and service at the hotel generally receive high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the staff's warm interactions with children, contributing to the hotel's family-friendly reputation. The check-in process is often described as quick and smooth, and staff are noted for being accommodating to guest requests, such as providing extra amenities or assisting with luggage. Some guests even reported staff remembering them from previous visits, adding a personal touch. However, a few reviews indicated mixed experiences, with some guests finding certain staff members to be unfriendly, unhelpful, or overly rigid in adhering to policies, particularly regarding room key cards or specific requests, which caused some frustration.

Additional Information
The hotel offers several unique and thoughtful services that enhance the guest experience, particularly for families. A standout feature is the complimentary diaper service, providing a set number of diapers and wipes per stay, significantly lightening luggage for parents. Guests can also enjoy a pillow bar and shampoo bar in the lobby, allowing them to select their preferred comfort items. For evening relaxation, the hotel provides a popular nightly Okinawa soba service, a delicious and complimentary offering. Children are kept entertained with a stamp rally and a candy house, while adults can enjoy free alcoholic beverages in the lounge. The hotel also offers practical items like stroller rentals and even office supplies in rooms, demonstrating a commitment to guest convenience.