Hotel Okura Macau is a five-star Japanese-themed hotel situated just a couple minutes away from the Macau Golf & Country Club and the Galaxy Macau Casino.
Nearly 500 rooms at this hotel feature tea and coffee making facilities, complimentary Internet access via Wi-Fi, floor-to-ceiling windows and flat-screen television. Suites offer added seating and living areas as well as scenic views of China and the hotel pool.
Hotel Okura Macau features a beauty salon, an outdoor pool, massage services, a fitness centre and sauna rooms. A shuttle bus service and meeting facility is also offered.
Guests can enjoy typical Japanese cuisine in the on-site restaurant and also enjoy a range of hot and cold beverages at the Nagomi Lobby Bar.
The Macau Ferry Terminal, the Casino at Venetian Macao, the City of Dreams and Taipa Village are all situated within just a few kilometres of this hotel.
WiFi in lobby
Avenida Marginal Flor de Lotus, Cotai, Macau, China, Macau, China
This hotel, being Japanese-themed, offers guests a typical Japanese experience. Guests have taken delight in the Japanese dining, hospitality and all-round environment of this hotel making it a truly memorable escape from the norm.
Excellent luxurious on-site features
Reviews make mention of the excellent amenities offered by this hotel. The on-site spa, massage service, sauna and beauty salon are among the most appreciated and highly valued features of this hotel and have been the subject of many guests' satisfaction.
A fine location in the Galaxy complex
This hotel offers a delightful location close to many popular places of interest. Guests are within walking distance of fine dining, shopping, entertainment and site-seeing areas and, for areas not within close proximity, guests are offered a range of transport options, including a hotel shuttle service.
In-room Wi-Fi signal is not convincing
Guests have expressed their disappointed in the Wi-Fi offered at this hotel. In public areas guests have enjoyed a strong Internet connection. However, in rooms, guests have struggled to maintain a decent Wi-Fi signal and have had to deal with a slow Internet as a result.
Staff members could make more of an effort
Although it is not the case with all staff members, there have been some reviews that express disappointment in some of the staff members for being impolite, disorganised and, in some instances, rather rude.
Check-in time is unreasonably long
For some reason, the check-in process at this hotel is a rather lengthy process. For a multitude of reasons, guests are made to wait long periods of time before they can relax in their rooms. Hotel management could work on improving the level of service to ensure a speedy and efficient check-in is enjoyed to set the tone for a relaxing stay at this hotel. Checking in at this hotel is a rather
lengthy process. For a multitude of reasons, guests are made to wait long
periods of time before they can relax in their rooms. Hotel management could
work on improving the level of service to ensure a
speedy and efficient check-in is enjoyed to set the tone
for a relaxing stay at this hotel.
Wellness / Spa
Outdoor swimming pool
Indoor swimming pool
Computer with Internet
Casino in the hotel
On-site boutique shopping
Direct beach access
Towels at the pool
WiFi in public areas
24-hour room service
Free WiFi in public areas
Hand sanitizer provided
Online check in/check out
New safety protocols
Balcony (upon inquiry)
Bathtub (upon inquiry)
Free WiFi (rooms)
Food and beverage
Arrival / Departure
Check in: 15:00
Check out: 11:00
Avenida Marginal Flor de Lotus, Cotai, Macau, China , Macau , China Telephone: +853(8883)8883 | Fax: +853(8883)5905 | Official Homepage