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Hotel Old Customs House Inn (Key West, USA)


Hotel Old Customs House Inn (Key West, USA)

About Old Customs House Inn

With a claim to fame as having the smallest bar in Key West, Old Customs House Inn is a 3-star pet friendly hotel that's off of well known Duval Street, and less than a five minute walk to Mallory Square. Ensuite rooms are available as suites and studios, and all have handcrafted beds, cable TV, kitchenette, ceiling fans, air conditioning, and free Wi-Fi. There is offsite paid parking for Old Customs House Inn. Restaurants, bars, grocery markets, and takeout are within close proximity. Audubon House & Tropical Gardens, and Key West Shipwreck Museum are within five minutes of walking. Key West Butterfly & Nature Conservatory is one mile. Key West International Airport is four miles.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

  • Location
    Very good  8.3 / 10
  • Rooms
    Not rated yet
  • Service
    Okay  6.6 / 10

Positive Reviews


Perfect location for exploring Key West nightlife

The hotel puts you right in the heart of fun, with a lot of venues being within close walking distance. You're on one of the best streets for nightlife, shopping, and really absorbing the area's energy, and there's never a lack of things to do or see that are easy to get to.


Rooms and amenities are very clean and kept well

Kitchen amenities, such as dishware and appliances are clean and bright, and the rest of the room also reflects that high standard of housekeeping. Everything is lovely at check-in, and remains that way, thanks to consistent upkeep and prompt attention to requests.


Terrific pricing for the location and provisions

Although not luxury accommodations, Old Customs House Inn provides a decent room and pretty much what you need during a vacation. The pricing is well regarded and fair, particularly for the neighborhood, and for the cozy room and kitchen efficiencies.

Negative Reviews


Furniture is outdated and not very comfortable

Decor and overall comfortability are disappointing, as it's nothing that really gets your attention or seems contemporary and fresh. The beds are not that snuggly, so a restful sleep may be difficult. There's just not enough to perk up the atmosphere.


Duval Street noise comes through the windows

There's a lot of outside traffic, and that constant stream of sounds does come through to the rooms. Try to cool off without opening the windows, and also try to have some kind of white noise if you have trouble sleeping through late night partiers.


Bathrooms are quite small and awkward to use

Depending on your size, it may be cramped using the bathroom and shower. Space is very tight, and thus uncomfortable for tall people or those who prefer a bit of elbow room.

All amenities

Property amenities
  1. Café
  2. Terrace
  3. Computer with internet
  4. WiFi in public areas
Room amenities
  1. Shower
  2. Openable windows
  3. Television
  4. Sitting area

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00


124 Duval Street , 33040 , Key West , USA
Telephone: +1(305)2948507 | 

Frequently Asked Questions about Old Customs House Inn

  • Is there a pool area at Old Customs House Inn?

    No, Old Customs House Inn doesn’t offer pool areas.

  • Are pets allowed at Old Customs House Inn?

    No, Old Customs House Inn doesn’t allow pets.

  • Is parking available at Old Customs House Inn?

    No, Old Customs House Inn doesn’t provide parking.

  • What time is check-in and check-out at Old Customs House Inn?

    Check-in at Old Customs House Inn is available from: . Check-out time is by .

  • Where is Old Customs House Inn located?

    Old Customs House Inn is located in 124 Duval Street, 33040, Key West, USA.

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