OMO7 Asahikawa by Hoshino Resorts

The hotel offers a vibrant, animal-themed atmosphere, a result of a modern renovation of a classic building, creating a unique and memorable stay. Its stylish lobby, excellent staff, and signature Sauna Plateau are frequently highlighted. The hotel is ideal for families with children due to its playful decor and engaging activities like zoo lectures, and for skiers and snowboarders who appreciate the dedicated waxing station and convenient resort shuttles. Couples and sightseers also find it appealing for its central location and lively common areas. To enhance your stay, guests are advised to explore the various common spaces, particularly the lively lobby with its complimentary evening beverages, and to inquire about the hotel's unique activity schedule to fully immerse themselves in the experience.

Facilities & Amenities
The lobby is consistently praised for its stylish design, inviting atmosphere, and complimentary offerings like sparkling wine, soft drinks, and corn tea in the evenings, fostering a social environment. The Sauna Plateau, a significant feature, is described as a spacious public bath area with a sauna, cold plunge pool, and a warm walking pool featuring unique zero-gravity chairs, providing a relaxing experience for many. However, some guests note that the lockers in the changing area appear dated. For skiers and snowboarders, the hotel offers a highly valued waxing station equipped with heated irons and various waxes, alongside ski lockers, though some find these to be narrow. Free Wi-Fi is available throughout the property, and coin laundry machines are provided, though they can be busy.

Cleanliness & Room Comfort
Guest feedback on room comfort and cleanliness is mixed. Most guests find the rooms to be clean and well-maintained, with some describing them as spacious and functional, utilizing clever design elements like under-bed storage to maximize space. The beds are generally considered comfortable, ensuring a restful sleep. However, some guests report issues such as hair found in the room or bathroom, dust in corners, or torn sheets, indicating occasional lapses in housekeeping. Many reviews highlight the bathrooms as being old, dated, and small, with concerns about wobbly toilet seats or poor drainage and accompanying odors. Noise levels are also a point of mixed feedback, with some guests noting sounds from corridors or adjacent rooms, while others find the accommodations quiet. In-room amenities are minimal, with no complimentary drinking water provided, and some rooms lack sufficient storage or a coffee maker.

Dining & Food Quality
The hotel's breakfast consistently receives high praise for its quality and variety. Guests particularly enjoy signature items such as the salmon waffle and the seafood bowl featuring tuna, scallops, and mountain wasabi rice. The selection also includes a range of pastries, breads, and other Western and Japanese options, though some note a limited choice of traditional Japanese dishes. While the food itself is highly rated, the breakfast area can become very crowded, leading to long queues and a noisy atmosphere, which some guests find less relaxing. Beyond breakfast, dining options within the hotel are limited; there is no full-service restaurant, only a cafe offering light meals, which cannot be taken to rooms. The lobby bar provides complimentary drinks, and a seasonal bonfire bar on the fifth floor offers a unique evening experience.

Location & Accessibility
The hotel boasts a generally central location, making it a convenient base for exploring the city. It is within walking distance of various restaurants, bars, and a shopping street, and approximately a 10 to 15-minute walk from the Asahikawa Station. Guests appreciate its accessibility to public transportation, with the airport bus stopping directly outside the hotel. For those visiting local attractions, the hotel offers shuttle buses to the Asahiyama Zoo and various ski resorts, though some guests find the ski shuttle system to be somewhat confusing as it often involves local buses with coupons rather than direct hotel transport. Parking is available but is not free and can be a point of frustration; the hotel's own lot is often full, directing guests to nearby contracted facilities, which some find inconvenient or difficult to navigate, especially with luggage.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight their willingness to go above and beyond, providing excellent service and accommodating requests, even assisting with medical needs. The check-in process is generally described as smooth and quick, though some minor issues with machine operation or language barriers are occasionally noted. While staff are generally proficient in English, some guests find communication challenging with those who have limited English proficiency. However, the overall impression is one of genuine effort to assist. Specific services mentioned include staff-led zoo lectures and quizzes for children, and helpful recommendations for local dining. It is noted that the hotel does not offer bell staff, requiring guests to manage their own luggage, and full room cleaning is typically provided every four to seven days, with daily towel and garbage service.

Additional Information
The hotel incorporates several unique features and policies that enhance the guest experience. It maintains a pet-friendly policy, accommodating guests traveling with their animals, though finding suitable outdoor areas for pets can be a challenge. A distinctive bonfire bar on the fifth floor, available seasonally, offers a cozy and unusual evening setting. Guests appreciate the self-service amenity station in the lobby, where they can pick up items like pajamas and toiletries as needed, rather than finding them pre-stocked in the room. The hotel, originally an older building, has undergone significant renovation, blending modern design with its historical structure, which some guests find charming while others note lingering signs of its age in certain areas. Complimentary zoo lectures and quizzes are offered, providing engaging activities for families.