Oniros Residences

The hotel is highly regarded for its exceptional dining experience, particularly the breakfast, which guests consistently praise as a standout feature. Its modern design, impeccable cleanliness, spacious rooms, and outstanding staff service contribute to a memorable stay. This establishment is an ideal choice for couples seeking a luxurious and comfortable retreat, business travelers needing convenient airport access and excellent amenities, and sightseers exploring the region, especially if they have a car. To enhance your visit, consider renting a car for easier exploration of the wider area, and be sure to indulge in the highly praised breakfast, which offers both buffet and à la carte options.

Facilities & Amenities
Guests appreciate the comprehensive range of facilities and amenities available. The hotel offers convenient free parking, and an elevator ensures easy access to all floors. For those looking to stay active, there is a well-equipped gym. Connectivity is excellent with good WiFi throughout the property. Rooms are thoughtfully equipped with modern conveniences such as a coffee machine, and some even feature a PlayStation for entertainment. Practical additions like a clothes steamer and comfortable bathrobes enhance the guest experience. Furthermore, some select rooms boast the luxury of private jacuzzis, providing an exclusive relaxation option.

Cleanliness & Room Comfort
Guests consistently praise the impeccable cleanliness and high level of room comfort. The accommodations are described as spacious, featuring modern decor and functional design with nice appliances. Many rooms offer a seaside view, enhancing the overall ambiance. The comfortable beds ensure a restful night's sleep, complemented by luxurious bathrooms often equipped with waterfall showers. Good air conditioning is a notable feature, providing comfort regardless of the weather. While some guests mentioned potential road noise due to the hotel's location, the excellent soundproofing in the rooms effectively minimizes disturbances, ensuring a quiet environment. Isolated instances of minor issues like a sewer smell or shower drainage were reported but did not detract significantly from overall satisfaction.

Dining & Food Quality
The breakfast at the hotel is consistently highlighted as exceptional, often described as among the best guests have experienced. It features a large buffet selection alongside an à la carte menu, offering extensive choices. Guests rave about the quality, taste, and freshness of the food, with special mention of chef-made dishes, good coffee, and fresh orange juice. The on-site restaurant also receives high marks for its delicious food and great cocktails, with many choosing to dine there for dinner. While most feedback on the restaurant's food quality is overwhelmingly positive, some guests noted a quiet atmosphere or loud staff during dinner service, but the culinary experience remains a strong point.

Location & Accessibility
The hotel's location is conveniently situated near the port and offers easy access to the main road, making it particularly suitable for guests traveling by car. It is also a short 15-minute drive from the airport, providing a practical option for those with late arrivals or early departures. The availability of free parking is a significant advantage for drivers. While close to local restaurants, its proximity to the docks means some guests experienced noise from ships. Some found the hotel a bit far from Chania city center, making taxi access challenging, and the immediate surroundings were not always considered the most scenic.

Staff & Service
The staff at the hotel consistently receives glowing reviews, described as amazing, friendly, helpful, attentive, professional, kind, and welcoming. Guests frequently highlight their exceptional customer service, noting their willingness to go the extra mile to accommodate requests and ensure a pleasant stay. Specific examples of their dedication include a quick check-in process, providing packed lunches for guests with early flights, and even surprising guests with birthday cakes and wine. The staff's commitment to providing excellent service is a recurring theme in guest feedback, significantly contributing to the overall positive experience.

Additional Information
The hotel is noted for its modern and new construction, though some guests mentioned ongoing extension construction that caused minor noise. Guests appreciate the thoughtful amenities provided, such as PlayStation consoles and clothes steamers in rooms, which enhance convenience and entertainment. A highly valued service is the provision of packed lunches for guests with early departures, ensuring they don't miss out on a meal. Some guests also reported receiving room upgrades, adding to their positive experience. The overall ambiance is frequently described as luxurious and innovative, reflecting a commitment to providing a high-quality stay.