Onyado Nono Matsue Natural Hot Spring

This hotel offers a distinctive Japanese experience, characterized by its tatami-floored interior throughout the entire building and a superb rooftop natural hot spring. Guests consistently praise the spacious rooms, exceptional cleanliness, and the high-quality breakfast buffet. The hotel's unique ambiance, coupled with its attentive staff and a range of complimentary amenities like night ramen and post-onsen treats, makes it a memorable stay. It is an ideal choice for couples seeking a relaxing getaway, families appreciating the child-friendly tatami environment, sightseers due to its convenient location, and onsen enthusiasts looking for a top-tier hot spring experience. To enhance your stay, be sure to take advantage of the free services and consider the parking options if arriving by car.

Facilities & Amenities
The hotel boasts an impressive rooftop natural hot spring with both indoor and outdoor baths, including unique barrel baths and a self-löyly sauna, providing a truly relaxing experience. Guests appreciate the dedicated relaxation area equipped with free massage chairs and a manga library, perfect for unwinding after a soak. For convenience, laundry facilities with free washing machines and affordable dryers are available near the onsen. The overall design is modern and well-maintained, contributing to a comfortable and enjoyable stay. While some guests found a TV in the Finnish sauna slightly awkward, the comprehensive offerings of the onsen are widely celebrated.

Cleanliness & Room Comfort
Guests consistently commend the hotel's exceptional cleanliness, describing rooms and common areas as spotless and well-maintained. The rooms are noted for being spacious, a rare find in Japan, and feature a beautiful modern Japanese design with inviting tatami floors. Many guests highlight the comfortable beds and low bed frames, ensuring a restful night's sleep. In-room amenities include a separate bathroom and toilet, an independent vanity, and ample bedside power outlets. While some guests found the pillows to be quite firm, the overall room ambiance is quiet and conducive to relaxation, with good lighting and a pleasant aesthetic.

Dining & Food Quality
The breakfast buffet receives widespread acclaim for its exceptional quality and variety, often described as a highlight of the stay. Guests can indulge in a lavish spread featuring fresh seafood, including sashimi, salmon roe, and crab, alongside freshly fried tempura. The buffet also offers a rich selection of local specialties such as Izumo soba, shijimi soup, and zenzai. In the evenings, guests can enjoy complimentary night ramen, a light and delicious noodle dish perfect as a late-night snack. While the hotel does not offer dinner, its breakfast and complimentary evening services are highly valued, encouraging guests to explore the numerous local dining options nearby.

Location & Accessibility
The hotel enjoys a favorable location, offering convenient walking distance to several key attractions, including Matsue Castle, Lake Shinji, and the Shimane Prefectural Museum of Art. It is also surrounded by a vibrant area with numerous restaurants and dining choices. While the Matsue Station is about a 15 to 20-minute walk, which can be a bit far with luggage, nearby bus stops provide easy access to the station and other parts of the city. Parking is available on-site, though it is noted as being expensive and having limited spaces, with some guests suggesting exploring cheaper coin parking alternatives nearby.

Staff & Service
The staff consistently receives high praise for their helpfulness and friendly demeanor, contributing significantly to a positive guest experience. Many reviews highlight their attentive service, with staff going above and beyond to assist guests with travel inquiries, provide local recommendations, and offer support during unexpected situations. The check-in process is generally described as efficient, though some guests found the self-check-in machines a bit awkward. Housekeeping is noted for its thoroughness, ensuring rooms are clean and well-maintained. Overall, the staff's dedication to providing excellent hospitality is a recurring theme, making guests feel welcomed and well-cared for.

Additional Information
A distinctive feature of this hotel is its no shoes policy throughout the entire building, where guests remove their footwear at the entrance and store them in lockers, then walk barefoot or in provided socks on the tatami-floored interior. This creates a unique, traditional Japanese inn atmosphere. Guests can enjoy various complimentary treats, including ice cream or popsicles and lactic acid drinks after using the hot spring, as well as free night ramen. The hotel also offers free washing machines and affordable dryers located conveniently near the onsen. Rooms are designed in a Japanese style, featuring low beds and comfortable sitting areas.