Opportunity Leon

The hotel is highly regarded for its prime location, serving as an excellent base for shoppers and business travelers focused on the leather goods district, and for those utilizing the nearby bus station. Its signature feature is undoubtedly its direct access to the bustling commercial area, making it ideal for guests seeking convenience for retail excursions or quick transit. Beyond its strategic position, the hotel consistently receives praise for its overall cleanliness, the comfort of its accommodations, and the exceptionally friendly and attentive staff. Families find the hotel accommodating, and it's a suitable choice for pet owners due to its pet-friendly policy. For budget-conscious travelers, it offers good value. To ensure a smooth stay, guests should clarify any additional charges for breakfast or parking upon booking, and be aware that some rooms may experience noise from internal or external sources.

Facilities & Amenities
Guests generally find the hotel's facilities to be functional and well-maintained, contributing to a comfortable stay. The Wi-Fi connectivity is reliable throughout the property, ensuring guests can stay connected. While the air conditioning units are present and generally effective, some guests have reported issues such as excessive noise or dripping, which can impact comfort. The hotel provides good internal security, with a gate that restricts access to non-guests, enhancing peace of mind. Rooms, though often described as small, are considered functional and include a safe for valuables. Some guests have noted inconsistencies with hot water availability or pressure in the showers, and the presence of stairs can be a minor inconvenience for those with heavy luggage, as there is no elevator mentioned.

Cleanliness & Room Comfort
The hotel generally receives high marks for cleanliness, with many guests commending the well-maintained rooms and overall tidy environment. The beds are frequently described as comfortable, though a few guests found the mattresses to be on the firmer side. Despite the general cleanliness, some minor issues were noted, such as occasional oversights in bathroom cleaning, or instances of old and stained towels. A recurring theme in reviews is the significant issue of noise levels; guests often report thin walls, leading to disturbances from other guests, children playing, and general corridor activity. External noise from the surrounding area can also be a factor. Additionally, some air conditioning units were reported to be noisy, further impacting the tranquility of the rooms.

Dining & Food Quality
Feedback regarding the hotel's dining options primarily centers on the breakfast service. Many guests found the breakfast to be very basic, simple, and lacking in variety, often consisting of the same limited options daily. Some expressed disappointment that items like fresh fruit or natural juices were not included. While advertised as "included" in some bookings, guests frequently found an additional charge applied, leading to confusion and dissatisfaction. The overall quality and taste of the food received mixed reviews, with some finding it acceptable for the price, while others felt it was not worth the extra cost. There was also a specific comment about the breakfast staff being rude and unhygienic. Beyond breakfast, the hotel offers snacks and coffee for purchase, which guests found convenient.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, making it exceptionally convenient for various activities. It is ideally situated within the bustling leather shopping district, allowing guests easy access to numerous retail opportunities. The bus station is just a couple of blocks away, providing excellent connectivity for travelers. Additionally, the hotel is within walking distance of the Poliforum and the city center, and close to the stadium. Parking is available and generally described as ample and secure, with the added convenience of being able to park directly in front of some rooms, though guests should be aware that an extra fee is often applied. While the immediate area is vibrant during the day, some guests have noted that it can feel insecure or lonely at night.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness, attentiveness, and overall helpful service. Guests frequently commend the receptionists, cleaning personnel, and maintenance team for their willingness to assist with any needs or concerns. The check-in process is often described as quick and efficient, contributing to a smooth arrival experience. Staff members are noted for their responsiveness, promptly addressing issues such as room changes due to air conditioning problems. Many guests highlight the personalized attention and warm demeanor of the team, which significantly enhances their stay. While the vast majority of feedback on service is overwhelmingly positive, there was one isolated comment regarding a rude staff member during breakfast service.

Additional Information
The hotel operates a pet-friendly policy, allowing guests to bring their animals, though it's important to note that an extra charge applies, which some guests found was not clearly communicated during booking. Similarly, while parking is available, guests should anticipate an additional fee for its use, as this is not always included in the room rate. Some guests experienced an unusual cleaning schedule, with rooms being serviced before the standard checkout time. A few reviews mentioned issues with window light, specifically a lack of adequate curtains or light entering from the hallway, which could disturb sleep. The hotel also features a security gate at the entrance, which helps to control access and enhance guest safety.