Orea Resort Horizont

This hotel is celebrated for its exceptional food, friendly and attentive staff, and stunning natural location with breathtaking views, making it a perfect retreat for families and nature lovers seeking a peaceful escape. Its unique feature, the presence of alpacas on the grounds, adds a delightful touch, especially for younger guests. The hotel consistently receives praise for its overall cleanliness and comfortable accommodations, ensuring a pleasant stay for all. Couples can also find a romantic getaway amidst the serene environment. To maximize your experience, guests recommend taking advantage of the comprehensive half-board option and exploring the numerous hiking trails directly accessible from the property.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and entertainment. The wellness area includes a pool, saunas, and a hot tub, providing opportunities for relaxation, though some guests noted that the saunas can be small and the hot tub water occasionally cool or crowded. A Kneipp path is also available, though it was noted to be out of service for renovation by some. For families, a kids' playroom is provided, which is generally well-received, though suggestions for improved lighting and size were made. The lobby bar is a popular spot, praised for its excellent food and cocktails. Guests also appreciate the availability of Wi-Fi throughout the property.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its high standards of cleanliness throughout the rooms and common areas. The comfortable beds and quality linens are frequently highlighted, ensuring a restful night's sleep, with some guests appreciating the provision of two different pillows. Many rooms offer stunning views of the surrounding mountains, enhancing the overall experience. While most rooms are described as spacious, some guests found the bathroom to be on the smaller side. The presence of coffee/tea facilities in the room is a welcome amenity, contributing to guest convenience. Overall, the rooms are considered well-maintained and conducive to a relaxing stay.

Dining & Food Quality
The hotel's dining experience is a major highlight for many guests, with widespread praise for both the breakfast buffet and dinner buffet. The food quality is consistently described as excellent, offering a wide variety of dishes to suit all tastes, including fresh pizza for children. The half-board option is highly recommended, providing exceptional value and convenience. A standout feature is the presence of a barista at breakfast, serving high-quality coffee. Guests also appreciate the unique policy allowing them to take snacks from breakfast for later. The lobby bar further complements the dining options with its appealing menu and cocktails.

Location & Accessibility
The hotel boasts a truly beautiful location, nestled in a quiet, natural environment with stunning views of the surrounding mountains. Its direct access to hiking trails makes it an ideal base for outdoor enthusiasts and those looking to explore the natural beauty of the region. Despite being a popular destination, the area maintains a calm and organized atmosphere, allowing for peaceful rest. While the location is highly praised, some guests noted challenges with parking, particularly during peak times, mentioning that the lot could be crowded and icy, posing a slight inconvenience for vehicle access.

Staff & Service
The staff at this hotel consistently receives glowing reviews for their friendliness, helpfulness, and professionalism. Guests frequently highlight their attentive service and willingness to go above and beyond to accommodate requests, contributing significantly to a positive experience. From the reception team to the restaurant staff, cleaning personnel, and even the animation team for children, the entire staff is commended for their positive attitude and efficiency. Many guests express a strong desire to return, citing the exceptional service as a primary reason for their satisfaction.

Additional Information
The hotel offers several unique and thoughtful touches that enhance the guest experience. A pet-friendly policy is in place, though some guests found the associated fee to be quite high. The presence of alpacas on the hotel grounds is a delightful and memorable feature, especially for families. Guests appreciate complimentary snacks like mulled wine and popcorn available at reception, and the option to take snacks from breakfast for later. The hotel also provides children's amenities such as bathrobes and cosmetics, and offers sled and game rental, adding to the family-friendly atmosphere. Some areas of the hotel, particularly the wellness facilities, are noted to be undergoing or in need of renovation.