Hotel Orion

The hotel, housed in a charming Art Deco villa, offers a unique stay, notably for its private pool sessions that provide an exclusive and relaxing experience. Its character and welcoming atmosphere make it an ideal choice for couples seeking a romantic getaway, families benefiting from spacious accommodations and the pool, and sightseers looking for convenient access to the city center. Guests consistently highlight the friendly staff and the comfortable, large rooms. To make the most of your visit, be sure to utilize the nearby tram for easy city exploration and remember to book your private pool session in advance to secure your preferred time slot.

Facilities & Amenities
Guests frequently praise the hotel's private swimming pool, which can be reserved for exclusive use, allowing for a tranquil and personal experience. Many appreciate the saltwater and comfortable temperature of the pool, though some found the adjacent shower room to be less clean. The hotel also features a fitness center, which, while functional, some guests noted could benefit from updated equipment. Free Wi-Fi is available, ensuring connectivity throughout the stay. Additionally, rooms are equipped with a mini-bar and a kettle, though some guests reported issues with the kettle's cleanliness or functionality. The unique building design means some areas are only accessible via stairs, which can be a consideration for guests with mobility challenges or heavy luggage.

Cleanliness & Room Comfort
Guests consistently describe the rooms as spacious and large, often highlighting the generous size of the bathrooms and the presence of a sofa or seating area. The beds are generally found to be comfortable, with many appreciating the large pillows and extra options. However, feedback on cleanliness is mixed; while many found the rooms clean and tidy, some reported issues such as dust, musty smells, or mold on bathroom ceilings, particularly in older sections. Noise levels received varied comments; some guests enjoyed a quiet room and surroundings, while others experienced noise from neighbors or flushing toilets due to thin walls. Amenities like a safe, hairdryer, and smart TV are typically available, enhancing the in-room experience.

Dining & Food Quality
The breakfast at the hotel receives largely positive feedback, described as good, varied, and abundant. Guests appreciate the selection, which often includes fresh bread, continental options, and some hot choices like sausage, eggs, and bacon. The dining area is noted for its pleasant setting. While many found the breakfast to be of good value, some felt it was a bit pricey for the selection offered. A few guests mentioned the breakfast area could become crowded, especially during peak times, and some noted minor issues with the upkeep of the area, such as a birdcage that appeared unclean. Overall, the breakfast is considered a convenient and satisfying start to the day.

Location & Accessibility
The hotel's location is highly regarded for its convenience and tranquility. Situated in a quiet residential area surrounded by trees, it offers a peaceful retreat while remaining easily accessible to the city center. A tram stop is just a few minutes' walk away, providing a quick 10-15 minute ride directly into Ghent city center and its main attractions. The hotel is also within walking distance, approximately 10-15 minutes, of the train station, making it convenient for arrivals and departures. For those traveling by car, on-site parking is available, often free when booking directly, and some guests noted the presence of electric car charging points, adding to the convenience.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their willingness to provide detailed information about local attractions, public transport, and dining options, often going above and beyond to assist with requests, such as helping with car issues or providing adapters. The check-in process is generally described as quick and easy. While most experiences are positive, a few guests reported minor issues, such as towels not being replaced during cleaning or initial unresponsiveness to late check-out requests. Overall, the staff's commitment to providing excellent service significantly contributes to a positive guest experience.

Additional Information
Guests should be aware that the hotel building features numerous stairs, and not all areas are accessible via the elevator, which might pose a challenge for those with mobility difficulties or large luggage. The hotel offers electric car charging points on-site, a convenient amenity for guests with electric vehicles. Additionally, the hotel provides bicycle rental services, offering a pleasant way to explore the city and its surroundings. Some guests noted the presence of a parrot in the common areas, adding a unique and charming touch to the hotel's atmosphere.